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Posts by Lilian Largier

The Used Vehicle Market Is Healthy Again

Used car dealers, both franchised and independent, are smiling again. Baris Akyurek, Vice President of Strategy and Intelligence at AutoTrader. Photo AutoTrader Analysts, dealers and retailers…

Dealerships and CRM Optimization

Customer Relationship Management (CRM) software is a system that connects the dealership to its customers and prospects. It is used both by management to obtain reports…

New Challenges for Finance Directors

After spending more than an hour with a sales representative validating the vehicle they want to buy, it’s still all too common for customers to have…

Remote Activities for Financial Directors

Today, a buyer goes to a dealership, chooses a vehicle, places an option to reserve it and receives it later. But he doesn’t always understand why…

The Challenges of Automotive Training

For initial training in the automotive field, the DVS are doing better in terms of image today, thanks in part to technological developments in tools and…

Recruitment and Retention Challenges

The biggest challenge for the automotive service industry is and will remain recruiting and retaining staff. Emmanuelle Bourque. Photo Auto-jobs.ca During the pandemic, some professionals reoriented…

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