The Used Vehicle Market Is Healthy Again
Used car dealers, both franchised and independent, are smiling again. Baris Akyurek, Vice President of Strategy and Intelligence at AutoTrader. Photo AutoTrader Analysts, dealers and retailers…
Posts by Lilian Largier
Dealerships and CRM Optimization
Customer Relationship Management (CRM) software is a system that connects the dealership to its customers and prospects. It is used both by management to obtain reports…
The Largest Lamborghini Showroom in the World Is in Montreal
Lamborghini celebrated its 60th anniversary at its magnificent dealership in Montreal. Reopened after renovation work, its exhibition room was also inaugurated. It is now the largest…
Service Department: Tips for Building Loyalty
Once they have bought their car, customers can go to other dealers or to an independent centre to have it serviced or to change its tires,…
New Challenges for Finance Directors
After spending more than an hour with a sales representative validating the vehicle they want to buy, it’s still all too common for customers to have…
Remote Activities for Financial Directors
Today, a buyer goes to a dealership, chooses a vehicle, places an option to reserve it and receives it later. But he doesn’t always understand why…
The Challenges of Automotive Training
For initial training in the automotive field, the DVS are doing better in terms of image today, thanks in part to technological developments in tools and…
Recruitment and Retention Challenges
The biggest challenge for the automotive service industry is and will remain recruiting and retaining staff. Emmanuelle Bourque. Photo Auto-jobs.ca During the pandemic, some professionals reoriented…
Luciani Cadillac: The Promise of a Unique Customer Experience
Sabrina Luciani, Luciani Cadillac’s Director of Marketing and Events, warmly welcomed us at 4 000 Jean-Talon Street West. The bright showroom unveils the vehicles, including the…
Belron: Managing 300 Vehicles Across Canada
The Belron Group, a global giant in automotive glass repair and installation, has been operating in Canada for 25 years. Here, its fleet is mainly used…
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