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Editorial

Successful and Seamless Retention

Cultivating consistent service loyalty requires a number of considerations. Over the last 15 years, service retention has become an ever more focal point for dealers. It’s…

Volkswagen Ste-Agathe Strikes A Powerful Presence

The Majestic mountain backdrop is stunning.  One of the newest Volkswagen dealerships in Quebec recently opened its doors just a heartbeat away from the majestic Laurentians,…

2023 ACE Conference Returning to Niagara Falls

Three-day event packed with top content, plus onsite trade show and networking opportunities. Presented by the Motor Vehicle Retailers of Ontario (MVRO) and Consolidated Dealers, the…

AutoTrader.ca Launches Upgrade Optimizer – AI

AutoTrader.ca recently announced the launch of Upgrade Optimizer – AI, a breakthrough artificial intelligence (AI) technology that is set to deliver efficiencies to the management, likewise…

New Challenges for Finance Directors

After spending more than an hour with a sales representative validating the vehicle they want to buy, it’s still all too common for customers to have…