Collaboration is designed to improve accuracy and efficiency of loaner fleet vehicle inspections for dealers.

UVeye, in collaboration with Connexion Mobility and General Motors, is set to improve the way GM dealerships manage their loaner and rental fleet operations.

Building on the success of the OnTRAC platform for loaner and rental fleet management, and UVeye’s AI-powered inspection systems, this new solution improves the accuracy and efficiency of loaner fleet vehicle inspections for dealers.

Seamless experience

With this collaboration, UVeye’s technology—already operational at hundreds of U.S. GM dealerships—aims to create a seamless experience for dealers by populating real vehicle images and a full condition report automatically within OnTRAC.

This will enable dealers to easily identify damage during loaner vehicle handovers, including tire damage (sidewall, rim, and tread depth), underbody issues, such as leaks or broken parts, and exterior damage, such as scratches and dents. The transparent damage documentation is then made available to customers via SMS, fostering trust and transparency in every transaction.

Cost efficiencies

Connexion’s integration with UVeye’s technology is not only designed to drive cost efficiency for dealers, but also accelerate the loaner vehicle process. With a substantial reduction in visual walkaround time and a streamlined inspection process, dealers can save valuable minutes per vehicle, offering customers quicker and more efficient service.

“This is a significant announcement for General Motors dealers,” said David Marsh, Executive Director, GM Customer Care and Aftersales. “The integration of OnTRAC and UVeye will not only streamline the loaner fleet process but also enhance the overall customer experience.”

This collaboration signifies a commitment to industry leadership, as General Motors becomes the first global OEM to integrate automatic inspection into its loaner vehicle process.