Hot Escape by Mark Lemay
A Ford SUV has problems blowing cold air. Recently, we came upon a very interesting case. There was a 2017 Ford Escape with a customer complaint…
Posts by Mark Lemay
Low Power Mercedes-Benz by Mark Lemay
A twin-turbo ML400 required diagnosis to restore its full performance potential. This vehicle was brought to us from another shop with a customer complaint of low…
Rich Idling Ford by Mark Lemay
It started out as a telephone tech call and wound up with a final in-person diagnosis on the vehicle. The vehicle in question is a 2012…
Diagnostic: Outside the Box
When service information is lacking, a little inventiveness is often required. The following case study is an example of why you must think beyond the information…
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