More Flexible, Tailored Training for Dealers
Back when the notion of the personal computer was still very vague, and our telephone conversations were conducted via a device connected by a wire to…
CCAQ
Growth in EV Sales Slows Down
While the growth of electric vehicle sales in Quebec is slowing down, the fact remains that this shift towards electrification is unavoidable. Quebec’s announcement of a…
CCAQ Moves Forward With Certification for Dealers
In response to the unanimous request of participants at the Summit last April, we have put in place a plan to develop certification for Quebec car…
Goals & Limitations of Quebec Fleet’s Green Transition
As distributors of motor vehicles, Quebec dealers fully support the government’s objectives to green the vehicle fleet, hoping to be backed by winning conditions. Many citizens…
Improving the Image of Car Dealers
The excellent work done by the Corporation des concessionnaires automobiles du Québec (CCAQ) in preparing a manifesto on best practice is in line with the vision…
Quebec Dealers Want Better Customer Relations
There is no denying it, the level of trust between consumers and new car dealers is not very high. The complex and sometimes opaque sales process…
CCAQ Summit Marks a Turning Point for Auto Dealers
For two days, April 24 and 25 in Quebec City, CCAQ member car dealerships worked to redefine their business framework and rebuild their reputation with consumers.…
Managing the Wait for Delivery of New Vehicles
The high demand for electric vehicles and the widespread shortage of new cars results in extreme waiting times for the consumer. To keep customers engaged during…
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