AB Magic Software Upgrade & SMS
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Confirm appointments on screen. PHOTO VL Communications
AB Magic software users will be happy to learn that it is now possible to send appointment confirmations through automated SMS.
The workshop administrator will no longer have to call his clients to confirm appointments, but simply click on the drop-down menu of AB Magic software and choose the “Send appointment via Text message” function.
One-click, that’s it.
The personalized text message sent contains all the necessary information for the customer: the date and time of the appointment, the concerned vehicle and the reason why.
It also offers the customer the possibility of responding as needed by SMS or by calling the workshop also from the screen.
On the appointment grid, the colour of the appointment turns green, which confirms that the appointment has been sent to the client.
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