Dieppe Auto Repairs has earned a solid reputation by focusing on the fundamentals of good service. In this issue, Autosphere highlights another automotive service provider, this…
The Automotive Industries Association of Canada (AIA) recently published a report in which over 2,200 Canadian drivers expressed their preferences regarding automotive maintenance. We reached out…
Part 1: What Auto Parts Employers Need to Know About the Industry’s Next Workforce If you have hired a counterperson, warehouse associate, delivery driver, or customer…
Asking what your technicians and staff need from you, instead of what you need from them. As independent shop owners, we’re obsessed with numbers. Billed hours,…
Automechanika Frankfurt brought together 112,000 aftermarket industry visitors over five days in September to check out the latest offerings from suppliers across 80 countries. Autosphere was…
For many customers, returning to routine, back-to-school schedules, dropping temperatures, and winter prep bring a wave of expenses and decisions. That’s where your role as a…
How you approach this regular maintenance work can have a big impact on your business. Whether or not a mechanical repair shop specializes in brake jobs,…
What if adding customer service staff was an investment rather than an expense? The 2025 results from 262 repair shops operating with a ratio of roughly…