Our support teams are built to improve perfor­mance, facilitating growth in our facilities.

Real-time key performance indicator (KPI) analytics and field-based operational resources can provide your store with the ability to correct performance opportunities and stay on top of industry changes to ensure you are in good standing with insurance partners.

Although high-level performance will set your store up for continued growth opportunities, having resources to shine a light on your performance can enhance your business.

CARSTAR has developed performance-based relationships with major insurers. Independent owners, who join CARSTAR, then get an opportunity to participate at a higher level with the top 10 insurance companies. Something that you would not be able to achieve on your own.

As a self-managed network, with support functions for insurers like a call centre and central review desk, we provide a one-point of contact solution for our partners.

Some additional insurance benefits that come from bringing your store into CARSTAR include:

• The ability to participate in large network performance-based agreements: CARSTAR works diligently to maintain insurance relationships with the largest carriers in the industry. Through those relationships and contractual agreements, CARSTAR is able to better position your store.
• Direct support and insight geared to help you perform and win insurance work: CARSTAR understands what it takes to perform on direct repair programs (DRP). We will guide your team towards ongoing sales growth leveraging the DRP channel.
• Problem resolution and protection from DRP loss: CARSTAR is there to help resolve problems that arise to preserve the insurance relationships that drive our growth.

For more information on CARSTAR or joining the CARSTAR family, visit CARSTARfranchise.ca.