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Posts by Peter Sziklai

Get The Customer Involved!

Communication is the key. Drivers have always been slightly neglectful of keeping in touch with their vehicles. There was always a potential issue with people remembering…

A Crisis of Inconvenience

Operational culture has to change. Action in the business world is driven by money until a crisis forces change. In the collision repair industry, the crisis…

It’s Time to Fix the Labour Shortage

The collision repair industry has a long list of challenges, such as the shortage of qualified people. That may have to do with associating success with…

No Tough Customers

When is customer experience important?  Most of us are finding that the work of repairing cars is much harder now than it was a few years…

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Calendar

march

21marAll Day23N! Business Forum - We owe you more than business as usual

23marAll Day25The 2023 ERA Trade Show

23mar2:00 pm3:15 pmNAFA Webinar : MD/HD Charging Infrastructure Challenges and Considerations

30marAll Day01apr2023 OARA Convention & Trade Show

31marAll DayFree Service Technician Webinar from ASE: ASE Winter Registration Deadline March 31

april

04apr(apr 4)4:00 pm05(apr 5)10:30 pmAccessoires d’auto Leblanc Trade Show 2023

12apr2:00 pm3:15 pmNAFA Webinar : Lessons Learned and Best Practices in Fleet Electric Vehicle Charging Infrastructure Deployment

21aprAll Day23The MEVS back at the Olympic Stadium in Montreal for a Sixth Edition

24apr(apr 24)8:00 am26(apr 26)5:30 pmNAFA Institute and Expo 2023