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LGM Financial Services

Investing, Training and Engaging Your Staff

Dealers that take the time to develop and retain their employees are far more likely to succeed long term. An ongoing issue impacting the automotive retail…

Generative AI: Next Level Engagement

Leveraging AI solutions to elevate the customer experience. Artificial Intelligence (AI) is probably the most talked about and hyped subject in the business world right now.…

Adam Hill & LGM: Rising to the Top

Since 1998, Adam Hill has steered his financial services firm to become a leader and innovator in automotive F&I products and solutions. In 2023, LGM Financial…

Customers, Products, Process

How to deliver a superior experience and enhance profitability. For many dealers, the F&I process can prove to be both a rewarding and challenging experience. Get…

Building Effective Service Retention

Sound strategies that work in both good times and bad. Service is the backbone of any dealership’s operations. Whether economic times are good, or bad, customers…

Favourable Outcomes for Factory Orders

Transparency, regular communication and engagement is key to making it work. There was a time, not too long ago, when one of the biggest issues many…

Contactless Service Is Here to Stay

A pandemic-induced measure becomes mainstream practice. When the COVID-19 pandemic originally hit, many dealers found themselves adopting new approaches to retailing vehicles. With showrooms in many…

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december

06dec5:30 pm10:00 pmChristmas Gathering, NAFA QC

31dec7:00 am5:00 pmASE Fall Testing Registration Open

january

09jan(jan 9)7:00 am12(jan 12)11:59 pm2024 CES