Windsor’s auto care landscape just received a significant boost with the grand opening of NOVUS Glass Windsor, helmed by established entrepreneur Erik Smith, owner of Windsor Tire Inc. and TIRECRAFT. As part of Fix Network’s premier portfolio of retail automotive brands, the new NOVUS Glass location brings leading auto glass repair and replacement, along with advanced calibration services, to the heart of the Windsor community.

With decades of experience in the automotive industry, Erik Smith’s passion for service and community has shaped the way he does business. From starting out changing tires as a teenager to building a thriving multi-service operation, Erik’s business now supports a large commercial fleet, offers mobile tire and glass repair, and remains deeply invested in the Windsor area through local sponsorships and charitable partnerships.

“For me, the automotive industry became more than just a job—it was a way to provide for my family and serve my community,” says Erik Smith, owner of NOVUS Glass Windsor. “Bringing NOVUS Glass into our existing operation felt like a natural fit. The expertise and innovation behind their brand, especially in chip and crack repair, really complements our commitment to delivering top-notch service and modern solutions for our customers.”

NOVUS Glass Windsor stands out by combining high-quality auto glass services with an established reputation for excellence in mechanical repair, commercial B2B, and mobile service. Erik credits his team’s customer-first approach and strong workplace culture as the foundation of the business’s ongoing success.

“My employees are the reason customers come back,” Smith says. “We go the extra mile, offer the ‘plus one’ service, and treat every customer as someone who matters. That’s what has allowed us to grow and build trust across Windsor.”

The opening of NOVUS Glass Windsor reflects Fix Network’s ongoing commitment to partnering with top-tier operators who share their values of innovation, integrity, and community investment.

“Erik and his team are a fantastic example of what we look for in our NOVUS Glass partners,” says Zakari Krieger, Vice President, Prime CarCare Group. “Their outstanding reputation in Windsor and strong focus on customer service align perfectly with NOVUS Glass’s mission. We are excited to see the positive impact NOVUS Glass Windsor will bring to both the network and the local community.”

With continual investments in technology—such as AI-supported road service dispatch and digital vehicle inspections—combined with a growing list of services and expansion plans on the horizon, NOVUS Glass Windsor is poised to become a new standard-bearer in local auto care.