Volvo is now offering Volvo Valet, an app-based pick-up and drop-off service designed for vehicle maintenance.
With Volvo Valet, Volvo owners in Canada now have a solution to service their vehicles without leaving their homes or workplace. Owners may use the smartphone app for iOS and Android to contact a participating Retailer and schedule their appointment. With COVID safety measures in mind, a Retailer employee will pick up the customer’s car at the owner’s most convenient location while maintenance is being performed.
After a physically distanced handoff, customers will receive a notification when their car has arrived at the Retailer servicing centre, and also when their car is ready to be returned. The Volvo Valet app allows customers to see where their driver is and when they will arrive, similar to other ride-hailing apps.
Volvo Valet has been in pilot with a few Retailers for the last several months and is expanding rapidly across the Canadian network in the wake of COVID-19.