CARSTAR, Canada’s premier network of independently owned and operated collision repair facilities recently hosted its Western regional meeting in Calgary, Alberta. Over the course of two dynamic days, CARSTAR franchise partners from across the western provinces came together to discuss industry insights, explore trends, and spark collaboration. 

With a packed agenda and a focus on innovation, the event delivered impactful discussions on operations, insurance, analytics, and emerging technologies. 

Real conversations

“Bringing together such a diverse group of owners created a space where real conversations could happen—about challenges, opportunities, and the future of our industry,” said Andrew Northrup, Western Zone Director, CARSTAR Canada. “It’s events like these that drive meaningful progress and we’re grateful for everyone’s participation through the week.” 

 Each day began with breakfast and informal networking, followed by a series of engaging presentations and hands-on learning with vendor partners. Attendees heard updates from the CARSTAR team on fleet opportunities, marketing, sales, and advancements in AI through CARSTAR’s analytics tools. Insurance partners and operational leaders also shared timely insights into market shifts, customer expectations, and estimate training.  

 “We’re grateful to our participating insurance partners and vendor partners for joining us at these insightful meetings,” continued Northrup. “Our industry is always in flux and having partners that can move dynamically with it helps all stakeholders thrive along with our shared customers.” 

 The event wrapped with a focus on future-forward topics, reinforcing the importance of innovation and continuous learning in a rapidly changing landscape. This two-day gathering was a testament to the power of shared knowledge and industry collaboration—setting the stage for continued growth and progress for the Western Zone of CARSTAR Canada. In closing, we would like to recognize and thank our Insurance partners along with the Mitchell International team, BETAG and Napa/CMAX for the presentations and contributions for making this a successful event. 

For more information, visit www.CARSTAR.ca.