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R&S Auto Joins the NOVUS Glass Banner, Expanding Auto Glass Repair Services in the GTA

Autosphere » Collision » R&S Auto Joins the NOVUS Glass Banner, Expanding Auto Glass Repair Services in the GTA
R&S Auto Joins the NOVUS Glass Banner. Credit: NOVUS Glass

R&S Auto, a family-run vehicle repair shop that has been serving the Greater Toronto Area (GTA) for over 30 years, is proud to announce its latest expansion into auto glass repair and replacement services.

By joining the renowned Fix Network, R&S Auto is now poised to offer comprehensive automotive solutions under the NOVUS Glass repair and replacement brand.

For over three decades, R&S Auto has built a solid reputation as a dependable provider of mechanical and collision repair services under the leadership of General Manager Dilraj Sekhon. Sekhon attributes his profound connection to the automotive industry to his family’s unwavering commitment to excellence. “Witnessing my family’s strong work ethic growing up inspired me to join this field,” he recalls. Sekhon’s business philosophy is deeply rooted in the values instilled by his grandfather, who emphasized honesty, integrity, and exceptional customer service as foundational principles guiding every aspect of their operations. This steadfast commitment has cultivated enduring relationships with clients and the local community. Sekhon is also dedicated to educating clients about their vehicles, hosting events focused on topics such as oil level checks and preventative maintenance to empower them with essential knowledge.

Driven by a desire to offer a comprehensive service lineup, R&S Auto decided to incorporate auto glass repair and replacement into their offerings, recognizing it as a previously outsourced service. Having observed industry trends evolve, they concluded that the timing was opportune for this expansion. The team is eager to integrate the advanced aspects of the auto glass repair industry, particularly emphasizing the crucial roles of ensuring windshield safety and ADAS calibrations, acknowledging their increasing importance in modern vehicles.

The decision to join the Fix Network and align with NOVUS Glass was influenced by positive recommendations due to NOVUS Glass’s industry-leading chip and crack repair system, its customer-focused approach, as well as the support of the NOVUS team. “The team at NOVUS made me feel like we were going to be taken care of every step of the way. It’s about building relationships with each person you come across. This partnership will drive new clients to our door and introduce them to the other services we offer,” Sekhon explains.

Zakari Krieger, VP of Prime CarCare Group, which features the Fix Network banners Speedy Auto Service and NOVUS Glass, highlights the strategic importance of this expansion. “With traditional service offerings evolving due to the rise of electric vehicles, adding automotive glass repair services is a smart business move. It ensures that R&S Auto remains at the forefront of the industry, providing comprehensive solutions to their customers,” says Krieger.

In embracing this new chapter with NOVUS Glass, R&S Auto reaffirms a commitment to delivering unparalleled automotive care and service excellence to the GTA community. Looking forward, this expansion ensures that R&S Auto is well-positioned to meet evolving customer needs with a comprehensive range of high-quality automotive solutions.

Categories : Collision, Press release

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