Simplicity Car Care presented its 2022 Annual Report, highlighting the company’s commitment to making car care simple and affordable for vehicle owners.
As a growing franchise network, Simplicity Car Care strives to have a positive impact on its stakeholders. The company’s value propositions include increasing top-line sales, delivering unparalleled operational support, and leveraging Multi-Store Operation (MSO) intelligence to guide partners through operational challenges.
Key highlights from the 2022 Annual Report include:
- 82 locations across Canada
- 91% customer net promoter score, a key metric in identifying client advocacy rating translating client encounters into a basis for referral.
- 11.7 days cycle time (time required to complete a repair), a 36% reduction compared to the industry average.
- Successful first annual Growth Conference.
Despite the challenges posed by economic factors such as supply chain constraints, labour shortages, and inflationary pressures in 2022, Simplicity Car Care remains resilient. Simplicity’s leadership team, in collaboration with the Franchise Advisory Council and the Board of Advisors, has developed unique solutions to navigate these challenges and work to overcome them.
CEO Paul Prochilo expresses his gratitude to the Simplicity family, corporate and franchise members, as well as fleet and insurance partners and emphasizes the importance of their contributions in bringing Simplicity Car Care’s vision to life.
Heading into 2023, Simplicity Car Care has set objectives aiming to secure partnerships, implement initiatives to support franchisees’ operational and financial results, develop talent pipelines, and reduce carbon footprint by committing to achieving Net Zero emissions by 2040.
For a comprehensive overview, read the complete Simplicity Car Care 2022 Annual Report.