The steady growth of the CSN network continues into the fall.
As the seasons change, the benchmark for CSN remains the same: recruit the most talented repairers to join the country’s market-leading repair network. CSN Midtown located in Windsor, Ontario is the latest repairer to don the CSN blue and familiar faces are at the helm. CSN Midtown is owned and operated by one of CSN’s long-standing MSOs, Joe Di Carlo and Vince Paesano, who also own CSN JJ Dominion and CSN Riverside in Windsor.
With a sterling reputation within the community, CSN Midtown was formerly known as F&J Collision and was renowned for being customer oriented. Being trusted to provide their customers with an easy collision repair experience is something Paesano and Di Carlo, do not take for granted. “Our staff is accommodating and takes the stress out of an accident. We make the process of dealing with a collision easy for the customer and we take pride in that,” Paesano said. Aligning with CSN’s core values of industry-leading repair standards combined with world-class customer service, expectations are high for the team at CSN Midtown.
Consolidation remains the forecast for the collision industry with no end in sight. As such, there is no mystery that networks and their individual locations are vying for much-needed market share. Di Carlo knows that with CSN there is a clear path to increased profitability by leveraging partnerships and marketing tools. “I’m really excited about the relationships with dealers that we’ll now be able to access. We know how committed the CSN network is to OEM certification so that is also a great opportunity for us.”
Providing additional support to its locations when it comes to marketing, industry stakeholders like OEMs and insurers along with local, digital, and traditional marketing to customers, the potential growth for CSN and its latest location in Windsor is immense. “Joe and Vince are excellent operators and veterans of this industry. We know that with the resources they have, the shared best practices from their other two locations, and the leadership they show, it will prove to be a recipe for continued success for CSN Midtown,” said Larry French, CSN Collision Centres VP, Sales.