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Genesis’ retail network expands

Autosphere » Collision » Genesis’ retail network expands
As the Genesis range expands, so does the brand's retail network. PHOTO Genesis
  • The Genesis retail network now has 25 locations across Canada, including five distributors in British Columbia.
  • The most recent addition to the network, Genesis Langley, is the third-largest distributor in the Greater Vancouver area.
  •  Genesis’ multi-channel business model includes an online sales platform and valet parking.
  • The Genesis Support program offers new and existing Genesis vehicle owners peace of mind in these uncertain times.

Genesis announced the start of operations of Genesis Langley, its third retail partner in the Lower Mainland of British Columbia.

The brand’s 25th point of sale in Canada also represents the fifth distributor in British Columbia, adding to the two existing distributors in the Greater Vancouver area, Genesis Vancouver in Burnaby and Genesis Richmond, as well as a distributor in Kelowna in the Okanagan Valley and Victoria on Vancouver Island.

As we enter the second half of 2020, the imminent launch of our first SUV, the GV80, will enable the Genesis brand to serve a larger customer base in Canada.

—Richard Trevisan, Brand Director, Genesis Motors Canada

“In addition to offering a rapidly expanding product line, we continue to expand our retail network nationwide.

The expansion of our retail network in the Lower Mainland of southwestern British Columbia is a testament to Genesis’ commitment to providing a unique and worry-free automotive buying and ownership experience for consumers,” added Trevisan.

“Greater Vancouver is one of the most dynamic regions in the country and this new location will make it easier for customers in the area to connect with our brand. ”

While customers in the Fraser Valley can pre-order their GV80 SUV starting today on the Genesis website, they can also book a road test and order a vehicle from the award-winning Genesis sedan lineup, including the 2019 North American Car of the Year, the G70.

To manage this new location, Genesis Motors Canada has partnered with Trotman Auto Group, a Langley-based family business that has been serving customers in the Lower Mainland for nearly five decades. Genesis Langley represents the group’s first-ever Genesis distributor.

We are excited to bring the Genesis lineup to our Fraser Valley community.

—Mitch Trotman, President, Trotman Auto Group and Title Distributor, Genesis Langley

“Our team has always focused on creating a seamless sales and service experience that is both relaxed and pressure-free. These core values are perfectly aligned with those of Genesis, making it a brand that is a perfect fit for our group,” added Trotman.

As with all Genesis markets in Canada, the buying experience at Langley begins online, where customers can complete the entire process from researching the latest models to closing the deal.

The transaction is completed with complete transparency, no price negotiations, and an all-inclusive 5-year term.

Customers will be able to configure their vehicle, select accessories, have their trade-in vehicle appraised, and even submit a credit application, all in the comfort of their own home. They will even be able to schedule a home delivery appointment for their new vehicle.

Thanks to its centralized national inventory, Genesis is able to deliver a new vehicle in just a few weeks (except for the new GV80 and G80 2021 vehicles which will begin deliveries in the fall of 2020).

New and current Genesis owners can take comfort in knowing that their vehicle comes standard with a host of free in-home services, including free regular maintenance for 5 years/100,000 km.

A Genesis employee will pick up a customer’s vehicle at their home for shop service and leave them with a courtesy vehicle at no charge.

In addition, with a complimentary 5-year subscription to Genesis Connected Services, owners will be able to view their vehicle’s health status and perform various functions remotely, such as door locks and remote engine start, from a smartphone application.

All Genesis vehicles come standard with the following Genesis Home Services for 5 years/100,000 km:

  • Free regular maintenance
  • Valet service at home for pick-up and return service
  • Complimentary courtesy vehicle
  • Full warranty
  • Free navigation map updates (unlimited km)
  • 24/7 Premium Roadside Assistance (unlimited km)
  • Subscription to Genesis Connected Services telematics services (unlimited km)

Genesis offers a full range of sedans, including the G70 compact sport sedan, G80 mid-size executive sedan, and G90 full-size flagship sedan. A mid-size sport utility vehicle, the GV80, will join the lineup in the fall of this year.

As the Genesis lineup expands, so does the brand’s retail network. Genesis plans to expand its retail network with more than 30 distributors across Canada over the next few years.

Genesis Support

Genesis Langley joins the existing network of Genesis Distributors nationwide in addition to offering the Genesis Support Program, a new support initiative that provides new and existing Genesis vehicle owners with peace of mind in these uncertain times.

For a limited time, Genesis Motors Canada is offering customers who choose to finance their new Genesis vehicle with one of our selected banking partners a deferral of payments for up to six months on all models.

In keeping with Genesis’ approach to customer health and safety, the manufacturer is offering a $1,250 accessories credit for a limited time to ensure new owners of 2020 models purchase certainly required accessories, such as winter tires.

For existing finance customers, Genesis and certain banking partners offer payment deferrals of up to three months depending on each customer’s needs. Clients will need to contact their loan financial institutions directly to discuss their personal situation.

 

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