Supreme Collision’s latest facility, sets the bar even higher.
Supreme Collision was founded by Bernie Reddick in 1963. In the early 1970s, the business expanded with the acquisition of a collision repair facility in Aurora, Ont.
Today, Supreme Collision, run by Bernie’s sons, Marty and Chris boasts three locations, the newest of which is this one, at 325 Industrial Parkway South in Aurora which opened in April 2019.
Located on the site of a former banjo factory, this latest collision centre in the Supreme network is a state-of-the-art facility, with considerable attention paid to layout, efficiency and environmental impact.
“We wanted a larger facility [in Aurora] that could accommodate the technology, equipment and processes we needed,” says Supreme Collision President Marty Reddick. “A comfortable waiting area for clients and ample parking were also key considerations.”
The shop covers a total area of 1208 sq m (13,000 sq.ft.) of which 929 sq m (10,000 sq.ft.) is allocated to production and the rest for administration and parts storage.
With 14 staff currently on-site and more hires expected, the facility can process approximately 30-35 vehicles a week, yet from the outside, maximizing efficiency and minimizing cycle time were key factors in how the facility was set up.
“We wanted to implement both equipment and processes that reduced our carbon footprint,” says Supreme Vice President Chris Reddick. Pointing to the floor mounted rail system he says, “This eliminates the need for us to start and drive vehicles in the shop, thereby reducing emissions.” Additionally, both the prep stations and spray booths in the Aurora location are highly efficient, using up to 40% less energy to operate than older units and reducing atmospheric pollutants by around 40% as well.
The investments required to properly repair vehicles today are significant and at Supreme Collision Aurora, around $1 million has been spent. “With this facility, because it wasn’t a collision repair shop previously, we essentially had to start from scratch,” says Marty Reddick. He notes that investment in OEM certification programs alone is around $300,000.
As per Supreme’s other locations and for the sake of standardization across the network, the Aurora shop features Car-O-Liner equipment, including a 5500 Bench Rack; EVO 1, EVO 2 and EVO 3 Universal Anchoring and structural holding systems, as well as a resistance spot welder, twin-pulse mig welder and Vision X3 electronic measuring system.
Besides equipment and processes, a key component for Marty and Chris was ensuring that Supreme’s unique operating culture was preserved at the Aurora location. “We had to make some adjustments—including tweaking our processes in order to accommodate the rail system and the new equipment investments,” says Marty. Yet the result is a world-class facility that embodies the same ethos found at other Supreme facilities.
Guiding Collision Management through the actual repair process at Supreme Collision Aurora, Chris Reddick, says that success for any repair starts with both knowing the shop’s capacity and proper scheduling.
“Once we know the schedule, we’re able to appropriately provide the required time to blueprint and disassemble every vehicle,” he says.
When parts arrive, Chris says they are then “mirror-matched for accuracy and then the vehicle is brought back into our system for production.” The vehicle then goes through a quality checklist at each stage of the repair process until it is ready for detailing, final inspection and a post-repair scan.
“Once the team is satisfied and has signed off on the repairs, we’ll call the customer and notify them that their vehicle is ready for collection.”
Opening a new, state-of-the-art collision repair shop in today’s environment is a huge undertaking. And the team at Supreme Collision are justifiably proud of their latest achievement and hosted a grand opening on October 24 (see sidebar).
“Our new facility in Aurora is a world class facility,” says Chris Reddick, “one that incorporates leading edge equipment and technology. It has really allowed us to reduce our carbon footprint and become a better steward of the environment which was important to us. I would also like to thank the staff at our new Aurora location who were incredible throughout the transition and let them know that we are really proud of them.”
Supreme Collision Aurora’s Grand Opening
On October 24, Supreme Collision hosted a grand opening at its newest location, 325 Industrial Parkway South in Aurora.
Supreme Collision President Marty Reddick and Vice President of Operations Chris Reddick performed a special ribbon cutting ceremony and were joined by Aurora Mayor Tom Mrakas, who presented Supreme Collision Centre with an award from the town and also provided a few remarks for this very special occasion.
“This is an incredible facility,” said Mrakas. “We are especially proud of Supreme Collision for the environmental initiatives they have incorporated at this facility designed to reduce its carbon footprint. We are proud of having Supreme Collision located in our town and being part of the family of Aurora businesses.”
Supreme Collision President Marty Reddick added, “I’m really proud of our organization and really proud of our people. I’m really proud of my brother Chris and my father Bernie who over the years, have been really good partners. We’ve always shared a common vision of what collision repair should be and are proud of this new facility.”