Posts by Rob Ingram

Setting the Right Expectations

Following proper systems and procedures is key to ensuring transparent and long-term relationships with your customers.  As Spring approaches and many of us get into tire…

People and Profits Equal Success

In my previous column, I talked about the importance of increasing awareness of the skilled trades (including automotive service) among young people in school, especially those…

Planting the Seed

Grassroots education is one way of attracting new blood into the automotive repair industry. There is no question that our industry is facing a long-term problem…

Preparing Your Business for EVs

Taking steps now will ensure your business is ready for the battery-electric influx. Like it or not, electric vehicles are coming. Most of the OEMs have…

Ride Control: Education is Key

Ride control can be a lucrative revenue stream for shops, provided it’s explained and serviced the right way. Ride Control has one of the biggest impacts…

Planning for Potential Problems

Preparing for unforeseen circumstances requires having solid plans, procedures and leadership in place. If there is anything the COVID pandemic era has shown us, it’s the…

Is Your Shop Ready? by Rob Ingram

As the economy starts to open up, is your shop prepared for it? Most of us, at least here in Canada, have been enduring the COVID-19…

Training and Technology by Rob Ingram

Today your shop’s systems and procedures impact everything, including your apprentices. There was a time when many shops brought on apprentices simply to fix cars. They’d…

Popular Posts



30marAll Day01apr2023 OARA Convention & Trade Show

31marAll DayFree Service Technician Webinar from ASE: ASE Winter Registration Deadline March 31


04apr(apr 4)4:00 pm05(apr 5)10:30 pmAccessoires d’auto Leblanc Trade Show 2023

12apr2:00 pm3:15 pmNAFA Webinar : Lessons Learned and Best Practices in Fleet Electric Vehicle Charging Infrastructure Deployment

21aprAll Day23The MEVS back at the Olympic Stadium in Montreal for a Sixth Edition

24apr(apr 24)8:00 am26(apr 26)5:30 pmNAFA Institute and Expo 2023

24aprAll Day28AutoAide : Mastering The Art of Diagnosis Level One

26apr12:00 pm1:00 pmOnline Symposium on Innovation and Automation in Remanufacturing