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Posts by Rob Ingram

People and Profits Equal Success

In my previous column, I talked about the importance of increasing awareness of the skilled trades (including automotive service) among young people in school, especially those…

Planting the Seed

Grassroots education is one way of attracting new blood into the automotive repair industry. There is no question that our industry is facing a long-term problem…

Preparing Your Business for EVs

Taking steps now will ensure your business is ready for the battery-electric influx. Like it or not, electric vehicles are coming. Most of the OEMs have…
KYB

Ride Control: Education is Key

Ride control can be a lucrative revenue stream for shops, provided it’s explained and serviced the right way. Ride Control has one of the biggest impacts…

Planning for Potential Problems

Preparing for unforeseen circumstances requires having solid plans, procedures and leadership in place. If there is anything the COVID pandemic era has shown us, it’s the…

Is Your Shop Ready? by Rob Ingram

As the economy starts to open up, is your shop prepared for it? Most of us, at least here in Canada, have been enduring the COVID-19…

Training and Technology by Rob Ingram

Today your shop’s systems and procedures impact everything, including your apprentices. There was a time when many shops brought on apprentices simply to fix cars. They’d…

Standing Apart by Rob Ingram

COVID-19 has changed a lot of things. It’s changed how we bring cars in, how we fix them and how we deliver them back to our…

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