People and Profits Equal Success
In my previous column, I talked about the importance of increasing awareness of the skilled trades (including automotive service) among young people in school, especially those…
Posts by Rob Ingram
Planting the Seed
Grassroots education is one way of attracting new blood into the automotive repair industry. There is no question that our industry is facing a long-term problem…
Preparing Your Business for EVs
Taking steps now will ensure your business is ready for the battery-electric influx. Like it or not, electric vehicles are coming. Most of the OEMs have…
Ride Control: Education is Key
Ride control can be a lucrative revenue stream for shops, provided it’s explained and serviced the right way. Ride Control has one of the biggest impacts…
Planning for Potential Problems
Preparing for unforeseen circumstances requires having solid plans, procedures and leadership in place. If there is anything the COVID pandemic era has shown us, it’s the…
Is Your Shop Ready? by Rob Ingram
As the economy starts to open up, is your shop prepared for it? Most of us, at least here in Canada, have been enduring the COVID-19…
Training and Technology by Rob Ingram
Today your shop’s systems and procedures impact everything, including your apprentices. There was a time when many shops brought on apprentices simply to fix cars. They’d…
How Are You Preparing Batteries for Summer? by Rob Ingram
As we head into spring, traditionally, our service bays start to get busy again as people book in for spring maintenance and seasonal tire changeovers. At…
Standing Apart by Rob Ingram
COVID-19 has changed a lot of things. It’s changed how we bring cars in, how we fix them and how we deliver them back to our…
Technology: Parts Supplier or Business Partner?
The relationship should go beyond just supplying components for your next repair order. We operate a successful and profitable repair shop. And a big part of…