Mike Urban, Author at Autosphere

Posts by Mike Urban

25 posts

Mike Urban owns and operates Urban Automotive, in Oakville, Ontario. You can reach him at [email protected]. Mike Urban est propriétaire et exploitant d’Urban Automotive à Oakville, en Ontario. Vous pouvez le joindre à [email protected].

Service Provider Corner: The Power of Cross-Selling

Unlocking highly effective ways to add value and enhance revenue. In auto repair shops today, providing exceptional service goes beyond fixing cars—it’s about maximizing value for both your customers and your business. One powerful…

June 5, 2024

Service Provider Corner: Profit in Parts

The secret sauce for auto service centres In our bustling world of auto repair, understanding parts margins is like holding the key to a secret treasure…

March 28, 2024

Service Provider Corner: Do Unto Others

Have you forgotten the Golden Rule for building solid relationships? Navigating today’s service industry is far from a walk in the park. As a shop owner…

January 26, 2024

Who’s in Your Corner?

Good coaching and support makes all the difference. As a small business owner for almost 20 years, I often get asked the question from clients: what…

November 29, 2023

Service Provider Corner: Collaboration Considerations

Looking at why your automotive repair business should partner with a specific brand? Back in 2011, when Petro Canada dissolved the Certigard automotive franchise brand, I…

October 10, 2023

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Posts by Mike Urban

Service Provider Corner: The Power of Cross-Selling

Service Provider Corner: Profit in Parts

Service Provider Corner: Do Unto Others

Who’s in Your Corner?

Service Provider Corner: Collaboration Considerations

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