J.R. Martino, Author at Autosphere

Posts by J.R. Martino

40 posts

J.R. Martino is Vice President and Managing Partner of Budds’ Collision, one of the most progressive facilities of its kind in North America. He can be reached at [email protected]. J.R. Martino est vice-président et associé directeur de Budds' Collision Services, l'un des établissements les plus progressistes de ce type en Amérique du Nord. On peut le joindre à l'adresse [email protected].

On Your Own Terms

Customer pay work can be hugely beneficial, providing you do it right The one thing our industry is never short of is change. There are times…

July 20, 2026

A technician in a black t-shirt performs a cosmetic repair on the front bumper of a black BMW.

A Time to Prepare

Now is the perfect opportunity to invest in equipment, training and planning for the rest of the year. After a long and snowy winter, it’s imperative…

April 15, 2026

Customer Pay Considerations

Customer-pay work is something we’ve seen a big increase in over the last year. Some of the reasons for this can be attributed to cost of…

September 17, 2025

Capitalizing on Uncertain Times

Slower periods represent the ideal opportunity to enhance your processes and focus on the long-term. For many of us, the last five years have been a…

July 15, 2025

Keeping Up

Solid equipment, technology and staff investments require a number of considerations… Every day, in our shops, we see the relentless march of technology. For us to…

March 18, 2025

Coating Considerations

Refinish SOPs are essential for correct ADAS calibrations. In the modern collision shop environment, calibrating ADAS systems is fast becoming an integral part of the repair…

February 10, 2025

Key Driver

The better the estimate, the better the repair and the better outcome for your business. As vehicles have become more complex, the need to perform repairs…

October 1, 2024

The Importance of Good Partnerships

In many cases, partnerships can either make or break your business. A topic that seems to come up frequently in discussions today concerns drivable versus non-drivable…

October 23, 2023

Changing Claims, Changing Process

In the second of two columns, J.R. looks at how the post-pandemic claims process is impacting the mechanics of shop operation We all know that collision…

June 29, 2023

The Changing Face of Insurance Claims

In the first of two articles related to the claims process, J.R. looks at how the COVID-19 pandemic and market conditions are changing the claims process…

April 26, 2023

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Posts by J.R. Martino

On Your Own Terms

A Time to Prepare

Customer Pay Considerations

Capitalizing on Uncertain Times

Keeping Up

Coating Considerations

Key Driver

The Importance of Good Partnerships

Changing Claims, Changing Process

The Changing Face of Insurance Claims

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