Posts by J.R. Martino

Creating a Community

Creating a Community
Activities and social gatherings are just some of the strategies that can helpboost productivity. At Budds’ Collision Services, one of our main objectives is to create a positive culture for our staff. The idea behind it is to not only help create a winning team but also build camaraderie and…

Long-Term View

Defined career development plans are a huge part in developing a successful, sustainable business. When I took on my current role as Vice President and Managing Partner at Budds’ Collision, I wanted to continue many of the working practices established by my predecessor and mentor, Sam Piercey. However, I also…

Learning Curve

Training seasoned technicians should be an integral part of your strategy and process. There is a lot of talk in our industry about hiring the next generation of collision repair technicians and providing them with a path and development to success. But what about those technicians that are well-established, with…

Time Management

The complexity of modern vehicles means shops need to take a strategic view when it comes to cycle times. For modern vehicles using mixed material construction, it’s important to note that the process for repairing different substrates, from carbon fibre to aluminum sheet metal to ultra-high strength steel, is completely…

Facing the Future

The high-tech vehicles of today are the common vehicles of tomorrow. Our shop has been BMW i-Certified for the last five years. During that time, we’ve had the odd i3 come in, mostly for cosmetic work. At the end of last year, however, we were presented with something new—repairing two…

Motivating Factor

Understanding your employees’ skills and goals is key to a successful business. When you own and/or operate a collision centre, there are many different hats you have to wear and many different personalities you come into contact with, whether it’s your staff, customers or other stakeholders. Recently I found myself…

Shifting Trends

A sound game plan for OE repairs is critical. The traditional trends of collision repairs are shifting. With greater vehicle complexity and more and more OEMs influencing the actual collision repair process, it is becoming essential to obtain OEM certifications. With Budds’ Collision Services being a facility that has an…

Relationships Matter

When working with vendors, it’s often more about the people than the product. Currently, we are halfway through 2018. Speaking to many of my colleagues throughout the industry, it seems more and more collision repair facilities are re-evaluating their current vendor situations. This seems to be especially true when it…
Menu
X