Posts by Huw Evans

Integration Equals Retention

For independent repair shops, customer retention is key to long-term success. And ensuring that clients are consistently satisfied with the service provided is essential to making…

A Different Environment

On April 20, NAFA’s Western Canada Chapter hosted its Annual General Meeting. The hour-long virtual event covered a range of topics. These included updates for the…

An Ideal Blend

Given how rapidly technology continues to evolve within the dealership environment, there are also concerns about how effectively it can be implemented among staff. There is…

Enhancing the Experience

Digital tools are enabling dealers to transform their service business. For dealers, consistent customer retention is often the key to long-term success. Traditionally, however, dealers have…

Emphasizing Flexibility

In the wake of this year’s National Automotive Dealers Association (NADA) Convention in Las Vegas, Autosphere had a unique opportunity to sit down with Reynolds and…

AARO Hosting 2022 Fleet Day Event

On June 16, 2022, the Automotive Aftermarket Retailers of Ontario (AARO) is hosting its inaugural fleet day. This event, which takes place at the Toronto Airport…

Women Driven 2022: A World of Possibilities

Virtual event celebrated female achievement while highlighting the amazing career opportunities available in the automotive and business sectors. On April 12, the Trillium Automobile Dealers Association…

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