Expanding its technical roadmap for the North American automotive retail network, The Reynolds and Reynolds Company has released the official workshop curriculum for the Reynolds Retail Summit: Amplify 2026, taking place August 10-11 at the Park Hyatt Aviara in Carlsbad, California. The executive convention brings together dealer principals and department heads to analyze the deployment of unified software matrices within active stores.

Given Reynolds’ extensive operational footprint across Canadian provinces, the newly announced training modules speak directly to current continuous improvement strategies inside Canadian fixed and variable operations:

• The Shift to Paperless Service Drives: A deep dive into replacing physical, paper-based repair orders with end-to-end digital pathways, designed to accelerate service lane throughput, reduce communication latency between advisors and technicians, and eliminate administrative bottlenecks.

• Responsible Dealership AI Architectures: A operational review of leveraging advanced conversational models and automated reservation tools (such as Reynolds’ newly deployed Appointment AI framework) to manage overflow service calls and parts inquiries while reinforcing multi-tier data security.

• Warranty Submission Optimization: Tactical methods to streamline complex OEM warranty processing, align documentation with evolving compliance frameworks, minimize manufacturer audit exposure, and eliminate costly payment rejections.

• Real-Time Data Inventory Auditing: Practical sessions on blending real-time market data with machine-learning insights to build balanced pre-owned inventory profiles, quicken turn times from acquisition to frontline display, and safeguard gross profit margins.

“Amplify provides a unique opportunity for dealers to experience firsthand the latest technology and ideas shaping the future of automotive retail,” stated Chris Walsh, President and acting CEO of Reynolds. 

For Canadian dealer groups, general managers, and fixed operations directors adapting to recent digital shifts, the Amplify 2026 exhibition and workshop schedules provide a preview of software updates and structural data layers altering the DMS space heading into the fall.