Reinforcing network repair standards and estimate consistency, CARSTAR Canada hosted an on-site estimator training session at its CARSTAR Mississauga 401 facility. The professional development event convened appraisal specialists from CARSTAR locations across Ontario, including Collingwood, Oshawa King, Mississauga 401, Mount Forest, and Welland.

The training curriculum combined classroom instruction on collision repair fundamentals with practical, hands-on estimating exercises applied to real-world vehicle repair scenarios. Key learning objectives focused on improving appraisal precision, streamlining claims processing efficiency, and aligning repair plans with evolving original equipment manufacturer (OEM) procedures.

“Investing in the development of our estimators is critical to maintaining the premier standards our customers expect from CARSTAR,” stated Chris Massey, Area Manager of Operations at CARSTAR. “Training opportunities like this allow our teams to sharpen their technical expertise, share knowledge with one another, and ensure we continue delivering accurate estimates and exceptional service across our network.”