CARSTAR is proud to present the inaugural Operations Excellence Award to CARSTAR Miramichi, owned by Colin Manuel, celebrating elite performance across all major operational metrics.

With a network-leading score of 3.7 out of 4, CARSTAR Miramichi crushed sales goals at $56 per square foot, maintained a 7.1-day cycle time, a 4.9-day touch time, and kept Length of Rental to just 13.5 days. On the customer side, they hold a five-star Google review average.

“We’re incredibly proud to be recognized for operational excellence,” said Colin Manuel, Owner of CARSTAR Miramichi. “This award validates our team’s effort to build efficient, data-driven systems that still prioritize exceptional customer care.”

“CARSTAR Miramichi has redefined what operational excellence looks like,” said Sabrina Thring, President, Driven Brands Collision Group. “Their ability to balance metrics, quality, and customer experience is a testament to exceptional leadership and relentless focus.”

Please join us in congratulating CARSTAR Miramichi for setting a new benchmark in operational excellence.