Mitchell Introduces New Alternative for AI-Enabled Claims Processing

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Michell AI
Mitchell Intelligent Estimating. Photo: Mitchell

Mitchell announced that Claim Genius’ artificial intelligence can now be accessed through the Mitchell Intelligent Open Platform (MIOP).

This allows Canadian and U.S. carriers to use Mitchell Intelligent Estimating with Claim Genius computer vision algorithms—automatically producing partial or complete estimates from photos and videos of damaged vehicles.

“We are committed to streamlining the appraisal process and to helping reduce claim processing time, increase carrier profitability for insurance customers worldwide,” said Raj Pofale, CEO and Founder of Claim Genius.

“Through our collaboration with Mitchell, Claim Genius will continue to deliver on this commitment while providing the industry with an innovative, scalable and cost-effective solution for claims automation.”

Claim Genius

Using Mitchell Intelligent Estimating with Claim Genius AI, photos of damaged vehicles are captured and processed in real-time.

Mitchell then translates the AI recommendations into information that is specific to the Vehicle Identification Number (VIN), pre-populating part and operation line items on the estimate.

By the time the appraiser accesses it, the estimate is already partially or completely written. It can then be reviewed and easily edited.

“Mitchell’s open, cloud-based platform gives insurers the ability to create an automated claims experience that meets their needs,” said Olivier Baudoux, Senior Vice President of Global Product Strategy and Artificial Intelligence at Mitchell.

“ Mitchell Intelligent Estimating, together with Claim Genius AI, will help enable carriers, automakers and multi-shop organizations (MSOs) to increase customer satisfaction, decrease expenses and lower cycle times,” adds Baudoux.

Claim Genius is the second AI solutions provider to integrate with the MIOP.
In January, Mitchell announced its collaboration with Tractable and the two companies shared details of their first joint customer.

Visit Mitchell Intelligent Estimating for more information

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