CARSTAR Shops Offer Free Repairs

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CARSTAR Shops Offer Free Repairs
Roy Drachenberg, Estimator, CARSTAR Quality Assured – Norgate with Ms. Jean MacCallum, the customer who was surprised with a free repair. (Photo: CARSTAR)

Several CARSTAR locations across Canada and the U.S. gave away free repairs in February this year.

To celebrate #FREERepairFebruary, the participating facilities surprised their customers by taking care of their bill when they returned to pick up their vehicles. The customers, who would have otherwise paid out of their pockets, have been provided with a premier vehicle repair free of charge.

“To celebrate CARSTAR’s Free Repair February, we wanted to gift Ms. Jean MacCallum with this surprise, as she was paying for the repairs herself,” says Kent Berg, owner, CARSTAR Quality Assured – Norgate. “She was incredibly surprised by the gesture when she picked up her vehicle. Her reaction made everything worthwhile and the joy pouring out of Jean was unforgettable.”

CARSTAR states in a release that this initiative is aligned with one of its founding pillars—giving back to the communities that the shops work and live in. The network’s franchise partners across North America have willingly participated in helping people above and beyond their collision repair needs.

“From raising funds and awareness for cystic fibrosis organizations to refurbishing cars and donating to those in need, our CARSTAR family is eager to help their community,” says Dean Fisher, President, CARSTAR. “It is moving to see the network come together, from British Columbia to Florida, for the mutual cause of spreading some good in their communities and thanking our customers.”

Participating Canadian CARSTAR locations who offered a free repair at their repair centre this February are CARSTAR Barrhaven, CARSTAR Collingwood, CARSTAR Concord, CARSTAR High River, CARSTAR Mount Forest, CARSTAR Quality Assured Norgate and CARSTAR Sydney.

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