Collision Industry Electronic Commerce Association (CIECA) has announced that its February CIECAst webinar will be featuring Mike Anderson, owner and President of Collision Advice.

On February 13, at 11 am CST, Anderson will present on the subject “Utilizing Technology to Thrive and Not Just Survive in 2020”.

Some of the topics to be discussed during the session are:

• Eliminating human disruption
• How AI will impact collision repair centers
• Electronic quality control (QC) checklists, benefits, options
• Text reminders
• Updating customers utilizing technology

A Q and A session with Anderson will be held after the completion of his presentation. Attendees can also participate in a short quiz after the webinar for the opportunity to achieve Automotive Management Institute (AMi) credit toward an industry-recognized, professional designation and specialty degree.

A veteran of the collision repair industry, Anderson previously owned two highly-acclaimed shops in Virginia—Wagonwork Collision Centers. Currently, he owns and operates Collision Advice, a business dedicated to collision industry research, reference and consulting. He extends his support to the industry throughout North America, speaking on a wide range of subjects, consulting, instructing and serving on several advisory boards and committees.

Details regarding the registration for this webinar are available on CIECA’s website.