Demonstrating its commitment to training and education, CARSTAR is corporately supporting this program both strategically as well as financially. This is to help accelerate the achievement of the Canadian Collision Industry Accreditation Program (CCIAP) accreditation for its collision repair network. Aimed at elevating Key Performance Indicator (KPI) metrics, CCIAP better positions CARSTAR locations for upcoming industry advancements and the evolving OEM requirements.
“CARSTAR’s proprietary EDGE Performance Platform is based on valuable KPI’s, and we are committed to ensuring that our performance against these metrics exceeds our insurance partner’s expectations, no matter the region,” said Jeff Labanovich, Director of Operations, CARSTAR. “Achieving this goal is a herculean task, but with the support of organizations like AIA in helping our network get accredited we will maintain our position as North America’s premier collision repair provider.”
Automotive Industries Association of Canada, a national not-for-profit association that reaches the entire industry, runs the Canadian Collision Industry Accreditation Program. A CCIAP accreditation requires collision repair facilities to adhere to a rigorous set of standards for business operations, repair capabilities and I-CAR recognition.
“CCIAP accreditations provide organizations like CARSTAR with an added value proposition to their customers, because it is an objective assurance that your collision repair facility operates under the highest standards,” said Andrew Shepherd, Senior Director, AIA. “Joining a prestigious class of collision repair facilities who are CCIAP accredited is no small feat and the fact that CARSTAR is committed to upholding this standard is just another reason why they are so highly respected in the industry.”