Estimate to Excellence: Change Management
Collaboration, communication and ongoing accountability are key to success. Is the pain of the current situation greater than the pain to change? Have the challenges with…
Posts by Trevor Jones
Estimate to Excellence: DFE and DFR Part 2
When you can accomplish most of the heavy lifting done through a Disassemble for Estimate (DFE) process, a shop is in a better place to have…
Estimate to Excellence: DFE and DFR
Every shop owner knows the pain: You create a $3,000 estimate, only to discover $2,000 in hidden damage three days into the job. Your customer’s frustrated,…
Estimating to Excellence
Collision Damage Appraisal When it comes to modern vehicle collision repairs, the first thing I think we need to agree on is we can no longer…
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