Posts by Trevor Jones

Estimate to Excellence: Change Management

Collaboration, communication and ongoing accountability are key to success. Is the pain of the current situation greater than the pain to change? Have the challenges with…

Estimate to Excellence: DFE and DFR

Every shop owner knows the pain: You create a $3,000 estimate, only to discover $2,000 in hidden damage three days into the job. Your customer’s frustrated,…

Estimating to Excellence

Collision Damage Appraisal  When it comes to modern vehicle collision repairs, the first thing I think we need to agree on is we can no longer…

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