Posts by Stu Klein

The Changing Face of Estimates

Vehicle complexity means detailed repair plans are a must in today’s collision shop environment. We have seen a huge amount of change in the collision repair…

Ensuring Effective Communication  

Eliminate gaps to ensure a smooth, consistent and quality repair process. Communication is a topic that is discussed a lot in our industry. Yet understanding what…

An Investment in the Future

Ongoing technician and staff training is key to future success. Over the years the collision industry has experienced many changes and ensuring that a technician’s skills…

A Unified Repair Standard

The benefits of being on the same page when it comes to collision industry credentialling. When we look across the country, collision repair standards continue to…

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