Robert Pitt, Author at Autosphere

Posts by Robert Pitt

Robert Pitt

10 posts

Proliferating Safety Features

Carcare Business, Mechanical-Column, Service Provider Corner, Service Provider Corner - Management

3 Apr 2019

Last time, we discussed electrified propulsion and autonomous vehicles that appear to be coming in the future. If we take a step back and look at what’s currently available for safety features, the addition of multiple electronic driver aids found on vehicles today is certainly driving this momentum. More and…

New Mobility

Carcare Business, Mechanical-Column, Service Provider Corner, Service Provider Corner - Sales & Marketing

18 Feb 2019

I’m an old car guy who still likes the rumble of a V-8, the guttural low growl from a ‘tuned’ exhaust set up along with dual pipes jutting out from the rear bumper. And just to take it backwards another step, I’m one of the few North Americans left who…

Aftermarket Extravaganza

Carcare Business, Mechanical-Column, Service Provider Corner, Service Provider Corner - Management

30 Jan 2019

Companies, young executives and Canadians! Recently many people in our industry headed to Las Vegas, Nevada, for the annual AAPEX and SEMA Show events, which deliver a high level of intensity and focus on the aftermarket. Estimates this year stated that there were more than 165,000 participants taking part in…

Premium Products Still Win the Day!

Carcare Business, Mechanical-Column, Service Provider Corner, Service Provider Corner - Sales & Marketing

27 Nov 2018

My aftermarket background has centered primarily within the Brake, Chassis, and Filtration categories. I’m very proud to say that every brand I’ve represented have been products considered to be of the highest quality the industry has to offer. On the downside however, I also witnessed enormous increases in demand for…

Optimum Offers

Carcare Business, Mechanical-Column, Service Provider Corner, Service Provider Corner - Management

2 Oct 2018

It seems we’re all being tested today. During the past several years, I have observed that the entire supply chain contends with similar challenges at all points of contact in the quest to develop a meaningful value proposition. The value statement ultimately needs to consider people, product, efficiency of inventory…

Your Ethics Make a Mark

Carcare Business, Jobber Realm, Jobber Realm - Management, Mechanical-Column

28 Aug 2018

We have covered a lot of ground in previous columns. We’ve looked at Information, Explanation, and a Game Plan consisting of Communication, Collaboration, and Execution; then last month we discussed Issues, Actions, and Tactics. All those business traits go into the job hopper, and what comes out of the hopper…

Customer Challenges

Carcare Business, Jobber Realm, Jobber Realm - Management, Mechanical-Column

17 Jul 2018

You need to be aware that you will have questions thrown at you constantly. No matter how well organized, nor how consistent our service is to the customers we serve throughout the entire supply chain, there will always be questions or demands that appear to be outside of your company’s…

Speed, Speed, Speed!

Carcare Business, Mechanical-Column, Tech News, Tech News - Products & Services

29 May 2018

Today, speed is necessary. As we move into hyper mode once the spring season begins to heat up in the service bays, we are all faced with the challenge of delivering our service accurately and most importantly, quickly. And… we want it now! Last month we talked about product and…

Business Practices: I Don’t Have Time!

Carcare Business, Mechanical-Column, Service Provider Corner, Service Provider Corner - Management

1 May 2018

The Ides of March are upon us! In fact, so is the quickly oncoming Aftermarket Spring Activity! This is the time of year when there is always a huge surge in our business mainly because of winter’s damage. The weather gets a little warmer, the windows on the car get cracked…

Observations and Experience

Carcare Business, Jobber Realm, Jobber Realm - Sales & Marketing, Mechanical-Articles

27 Mar 2018

Happy New Year! Another fast-paced year is behind us and a new year full of opportunity and challenges is in front of us for 2018. Although we will talk about many aspects of our industry over the coming months, one element of the dialogue we will share is the mandate…

Posts by Robert Pitt

Proliferating Safety Features

New Mobility

Aftermarket Extravaganza

Premium Products Still Win the Day!

Optimum Offers

Your Ethics Make a Mark

Customer Challenges

Speed, Speed, Speed!

Business Practices: I Don’t Have Time!

Observations and Experience

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