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Posts by Rob Ingram

Rob Ingram
32 posts

Training and Technology by Rob Ingram

Today your shop’s systems and procedures impact everything, including your apprentices. There was a time when many shops brought on apprentices simply to fix cars. They’d…

Standing Apart by Rob Ingram

COVID-19 has changed a lot of things. It’s changed how we bring cars in, how we fix them and how we deliver them back to our…

Technology: Creating the Right Culture

The right tools and processes are no good if you don’t have the right people. It’s important to remember that as an owner or manager, the…
young technicians

Foundation for the Future

Creating the next generation of highly-skilled service technicians. Right now in the service repair industry we’re facing a demand for technicians. For many years, among the…

It’s Not Always the Part

How you install is just as important as what you install. It’s not uncommon for service providers to see repeat repairs or parts replacement. We’ve seen…

Our Responsibility

Coaching the next generation requires us to take the initiative. One thing that does concern me is the future of our industry. There are many of…

Planting Seeds

A maintenance plan can make all the difference. It’s very easy for many of us to say we don’t have time to do something. We’re too…

Understanding Intervals

Modern oil does more than just lubricate. In today’s engines, the oil does a lot more than simply lubricate the moving parts. It also serves as…

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