Value and Retention
Delivering more to your customers and building long-term success in today’s higher cost environment. There’s no question that the average age of Canada’s vehicle fleet continues…
Posts by Emily Chung
Addressing the Issue–Technicians Are Falling Behind
Information access and training investment are essential for the future of our industry. Technician training in our industry is a topic with many layers. It’s not…
Dealing With Poor Reviews
It’s equally important to address negative as well as positive feedback. If you market your business online, you probably know about the power of good reviews.…
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