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Automotive News, Expert Advice, and How-tos
Posts by Emily Chung
Information access and training investment are essential for the future of our industry. Technician training in our industry is a topic with many layers. It’s not…
Dealing With Poor Reviews
It’s equally important to address negative as well as positive feedback. If you market your business online, you probably know about the power of good reviews.…
Budget Strategies
Helping our clients plan will give them less financial stress and allow them to keep their vehicles running longer. Recently, we had a client whose vehicle…
Changing the Narrative of Workplace Harassment
A toxic work environment affects both women and men, but we have the opportunity every day to change it. I realize that there are many opinions about…
Tradeshows: A Great Opportunity
Tradeshows bring together various levels of the industry; from manufacturers to end users, and everyone has a part to play in making it a great show.…
Skilled Trades : Inspiring Youth
Are we passing our skills to the next generation? We know the skilled labour pool is shrinking so let’s do our part in promoting the trades.…
Making the Most of Your Time and Money : Tradeshow Strategy
Setting business goals in advance goes a long way to maximizing your time and return on investment at these events. Our industry has a few tradeshows…
Inspections: Keeping Up With Technology
What was traditionally a maintenance service may now be an integral part of ensuring that a vehicle’s safety system is working properly. If you speak to…
Changes for the Auto Industry: Buy Your Next Car at the Shopping Mall
OEMs are altering the customer experience—so can independent service providers. There may be a new automotive trend starting at our shopping malls. After a pilot project…
OEMs Are Reducing Service Frequency: Interval Dilemma
Our clients are paying the price for longer maintenance schedules. Have you come across the extended warranty on 2010-2011 Honda CR-Vs for high engine oil consumption…