Conseiller en développement au sein du réseau des garages recommandés de CAA-Québec, Denis Pageau est un technicien et formateur émérite. [email protected].
As a Development Advisor within CAA-Québec’s recommended garage network, Denis Pageau is a distinguished technician and trainer. [email protected]
We must listen attentively, and sometimes skeptically, to clients who point the finger at an “AI failure” to justify a fender bender. While the debate over…
We need to listen closely—and sometimes skeptically—to customers who point fingers at an “AI failure” to justify a fender bender. While the debate over legal liability…
Helping your customers maintain their vehicles in good condition goes well beyond simple profit. Contrary to what some of us might think, many customers consider taking…
You’ve likely noticed that the automotive market is undergoing a major strategic transformation, driven by profound changes among manufacturers and influenced by environmental, technological, and geopolitical…
Although automotive technology is evolving rapidly, it influences consumer perception and can sometimes make them more negligent. It’s impressive to see the number of articles about…
I wonder why some shops still try to attract customers by offering loss-leader oil changes at discounted prices. Consumers are wary of these offers, which leave…
Some electric car owners experience chronic problems with their vehicles. Whatever the model, most of these problems occur at certain key moments. That’s why these problems…
The joys of winter certainly bring their share of technological challenges. But what about adding lockdown to these conditions? Then you need to be doubly vigilant…