A number of factors are requiring operators to be highly focused on their margins. During the early stages of the COVID-19 pandemic, where claims volume dropped…
The market share of repairs is increasing, both in Canada and the U.S. Mitchell’s Q2 EV Collision Insights Report (Plugged-In) revealed that electric vehicle claims are…
A different approach to vehicle design requires a different approach to claims and shop processes. There’s no question that the growth in electric vehicle use and…
The impact of automotive electrification on the North American collision repair industry A recent McKinsey & Company study1 found that 56% of North American respondents are…
Diagnostic scanning has become imperative. Vehicles are becoming more complex, their systems more interconnected. It’s no longer enough to just perform pre-and post-scans. In today’s environment,…