Ryan Mandell is Director, Performance Consulting at Mitchell International. You can reach him at [email protected].
Ryan Mandell est Directeur, Performance Consulting chez Mitchell International. Vous pouvez le joindre à [email protected].
Supply chain disruptions and parts inflation are key trends impacting the way repairers operate. When we look at trends currently shaping the collision repair industry, there…
EV demand is shifting, which will impact repair trends going forward. In 2025, we saw significant changes happening in both battery electric vehicle (BEV) adoption and…
A number of factors are requiring operators to be highly focused on their margins. During the early stages of the COVID-19 pandemic, where claims volume dropped…
The market share of repairs is increasing, both in Canada and the U.S. Mitchell’s Q2 EV Collision Insights Report (Plugged-In) revealed that electric vehicle claims are…
A different approach to vehicle design requires a different approach to claims and shop processes. There’s no question that the growth in electric vehicle use and…
The impact of automotive electrification on the North American collision repair industry A recent McKinsey & Company study1 found that 56% of North American respondents are…
Diagnostic scanning has become imperative. Vehicles are becoming more complex, their systems more interconnected. It’s no longer enough to just perform pre-and post-scans. In today’s environment,…