Posts by Ryan Mandell

Two technicians in a workshop handle automotive body parts; one person holds a white front bumper assembly while another person in the background holds a chrome mesh grille.

Mitigating Against Cost Increases

Supply chain disruptions and parts inflation are key trends impacting the way repairers operate. When we look at trends currently shaping the collision repair industry, there…

Fewer Sales, More Claims

EV demand is shifting, which will impact repair trends going forward. In 2025, we saw significant changes happening in both battery electric vehicle (BEV) adoption and…

A Shift in EV Claims and Repairs

If there is one thing we can be certain of regarding trends in collision repair, it is that they are constantly changing. In 2024, claims frequency…

Collision Repair Considerations in 2024

A number of factors are requiring operators to be highly focused on their margins. During the early stages of the COVID-19 pandemic, where claims volume dropped…

EVs Claims Frequency Continues to Climb

The market share of repairs is increasing, both in Canada and the U.S.  Mitchell’s Q2 EV Collision Insights Report (Plugged-In) revealed that electric vehicle claims are…

How EVs are Impacting Collision Repair

A different approach to vehicle design requires a different approach to claims and shop processes. There’s no question that the growth in electric vehicle use and…
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Major EV Shift by Ryan Mandell

The impact of automotive electrification on the North American collision repair industry A recent McKinsey & Company study1 found that 56% of North American respondents are…
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Cracking the Code by Ryan Mandell

Diagnostic scanning has become imperative. Vehicles are becoming more complex, their systems more interconnected. It’s no longer enough to just perform pre-and post-scans. In today’s environment,…

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