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Posts by Chris Hill

Chris Hill
52 posts
Chris Hill has been a fleet manager and consultant with some of Canada’s best known companies, as well as with several municipalities and with the Ontario government. In addition, he has served twice as chair of NAFA Ontario Chapter. Discover more articles from Chris Hill in the fleet segment, as well as all all our articles about the automotive industry in dealerships, tires, mechanical and collision.

Management: Leadership Defined

The five essential qualities every leader must possess. When I was nine years old my Cub pack leader made me a “sixer”, and I got to…

Policies & Procedures: Plan-Do-Check-Act

The four-step plan to producing policy and procedure documents. Many fleet managers are tasked with writing policy and procedure documents that combine rules and instructions for…

Electric Vehicles: The Tipping Point

McMaster University presented a number of new findings about what drives (or doesn’t drive) consumer interest in electric vehicles at Electric Mobility Canada’s 2017 conference in…

Process & Procedures : The Power of Strategy

Although a must, strategic plans are often absent in fleet management. A properly written strategic plan can differentiate the fleet manager as a trusted and valued…

User Accountability: The Buck Stops Where?

Some fleet managers are held accountable for things they can’t control, and that’s just wrong! I recently made a presentation on Strategic Planning for Municipal Fleets…

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