As dealerships across the globe reopen in a pandemic world, they’re finding one thing in common—their traditional customer experience offerings no longer cut it.
Customers have changed, and their expectations have altered significantly.
If you want to stay competitive and win customers before they even walk onto the lot, you’ll need to revamp your customer journey from the perspective of a modern consumer.
Isaac Hernandez Sr. Director Sales – Auto, Podium
Isaac Hernandez heads up the Automotive team at Podium. He has years of experience working specifically with hundreds of dealerships to solve business problems and streamline client communications. He has a keen understanding of business practices from his experience. Isaac has his BS in Business Administration from Weber State University.
Hayley Sonntag Sr. Marketing Specialist, Podium
Hayley Sonntag has worked in many areas of marketing including demand generation, market research and communications. She works with hundreds of local businesses up their online conversion, increase lead generation, and create a convenient customer journey at every step.