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Posts by Diane Freeman

Diane Freeman
53 posts
Diane Freeman is the Executive Director at the Automotive Aftermarket Retailers of Ontario (AARO). You can reach her at: [email protected].

Are You Stressing Your Employees Out?

Current economic pressures should not detract from investing in your staff. We all know that things are tough right now. Inflation has driven up the cost…

Investing in Your Business

Training and proficiency are more important than ever! Currently, the Government of Canada is requiring that new passenger vehicles and light trucks sold in Canada after…

Preventative Maintenance Plans

Good for your customers and good for you. We hear a lot of discussion in our industry around preventative maintenance. From a shop owner’s perspective, it…

Building a Pipeline for Future Technicians

Grabbing the attention of today’s youth is key to long-term success in the aftermarket. Many industries are having similar issues attracting our youth into the Skilled…

Electric Vehicles & Easy to do Business

As EVs become more common, there are steps service providers can take to ensure they accommodate motorists who drive these vehicles easily and efficiently. Owning an…

Preparing for Change

The last 12 months have shown how predictable things can be, but with the right planning and support, service providers can successfully navigate any challenges. How…

Surcharge on Credit Cards

Automotive Service Providers have a new fee option. For many consumers, automotive repairs can be expensive. As a result, many service providers are no doubt familiar…

Big Changes to Ontario Vehicle Inspection Program

Modernized program adopts digital platform to streamline efficiency. The Ministry of Transportation, Ontario (MTO), has been modernizing the Motor Vehicle Inspection Station (MVIS) program since 2016…

Gearing up for EVs

They are coming but are you ready for them? Did you know that by 2030, the federal government wants 40% of new vehicles to be electric? …
Diane freeman AARO president portrait

Training for a New Reality

Canada’s auto industry is changing, requiring new ways for us to hire and train our skilled tradespeople. This year, the federal government announced that all new…

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