MAM Software and AutoServe1 have announced the integration of the AutoServe1 Digital Vehicle Inspection System with MAM Software’s advanced VAST point of sale and business management software for single and multi-location tire and auto service dealers.
Visitors to the 2016 SEMA Show were also able to see a live demo of this integration at the MAM Software booth (#40145).
AutoServe1 allows technicians to perform a full vehicle inspection using a tablet or phone instead of paper while recording the process with pictures, videos and voice to text notes. Service Advisors can then send the results immediately to customers via their smartphones.
Digital inspections with photos and videos build trust between customers and VAST retail shops. Service Advisors also have an easier time selling work when customers can see what technicians see. Repair shops using AutoServe1 have seen an increase in their average repair orders from 15 percent to over 30 percent. This can translate into sales increases of as much as $20,000 per month or more.
“AutoServe1 integration will offer even more features that are easy to use and help VAST users improve customer satisfaction,” said Lance Brierley, General Manager of MAM Software, North America.
“We selectively work with partners whose services complement our already comprehensive point of sale software, so we have high confidence in what AutoServe1 will provide to our customers.”
According to Jamie Cuthbert, President of AutoServe1, “this integration with MAM brings the power of the number one ranked digital inspection system with pictures and videos plus our new workflow system to the benefit of all current VAST customers or those considering using VAST in the future. This is a proven customer satisfaction and confidence booster that drives sales higher within 60 days.”