{"id":90960,"date":"2020-11-16T14:11:15","date_gmt":"2020-11-16T19:11:15","guid":{"rendered":"https:\/\/autosphere.ca\/?p=90960"},"modified":"2020-12-09T15:47:27","modified_gmt":"2020-12-09T20:47:27","slug":"ara-2020-les-attentes-des-carrossiers","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/carrosserie\/2020\/11\/16\/ara-2020-les-attentes-des-carrossiers\/","title":{"rendered":"ARA 2020 : Les attentes des carrossiers"},"content":{"rendered":"

Lors du 77e<\/sup> Congr\u00e8s annuel et exposition de l\u2019Automotive Recyclers Association des \u00c9tats-Unis, qui s\u2019est d\u00e9roul\u00e9 sur une plateforme virtuelle du 11 au 13 novembre, un carrossier d\u2019exp\u00e9rience est venu d\u00e9tailler aux recycleurs les attentes des ateliers de carrosserie.<\/strong><\/p>\n

Tim Wall est propri\u00e9taire de l\u2019atelier de carrosserie TNT en Virginie et compte 30 ann\u00e9es d\u2019exp\u00e9rience dans le domaine. L\u2019ARA l\u2019a invit\u00e9, au nom des 9000 recycleurs am\u00e9ricains qu\u2019elle repr\u00e9sente, pour expliquer ce que les recycleurs doivent faire pour satisfaire \u00e0 ses besoins.<\/p>\n

\u00ab\u2009Comme r\u00e9parateurs, nous sommes pris entre le client, qui veut des pi\u00e8ces d\u2019origine lors de la r\u00e9paration de sa pr\u00e9cieuse voiture et l\u2019assureur, qui veut le meilleur prix possible, a-t-il mentionn\u00e9 d\u2019entr\u00e9e de jeu. Pour nous la pi\u00e8ce recycl\u00e9e est la solution id\u00e9ale, car c\u2019est une pi\u00e8ce d\u2019origine, mais \u00e0 meilleur prix.\u2009\u00bb<\/p>\n

Comme une pi\u00e8ce neuve<\/strong><\/h5>\n

Mais pour que cette solution soit int\u00e9ressante pour le carrossier M.\u00a0Wall insiste sur la livraison de pi\u00e8ces dont la qualit\u00e9 r\u00e9pond exactement \u00e0 la description. \u00ab\u2009Si on nous promet une qualit\u00e9 A, et qu\u2019on re\u00e7oit une pi\u00e8ce boss\u00e9e ou ab\u00eem\u00e9e durant le transport, \u00e7a ne marche pas. Nous estimons qu\u2019il faudra moins d\u2019une heure de pr\u00e9paration avant d\u2019envoyer une pi\u00e8ce recycl\u00e9e pour la peinture. Si on doit y mettre du temps suppl\u00e9mentaire, on risque de la refuser, car cela vient fausser notre estim\u00e9. \u00c7a ou on donne un coup de fil au recycleur pour qu\u2019il ajuste le prix en cons\u00e9quence, ce qui n\u2019est agr\u00e9able pour personne.\u2009\u00bb<\/p>\n

\"\"
Tim Wall, propri\u00e9taire de l\u2019atelier TNT en Virginie. PHOTO ARA<\/figcaption><\/figure>\n

Illustrant ses propos avec des photos de pi\u00e8ces recycl\u00e9es et d\u2019origine lors de leur arriv\u00e9e \u00e0 son atelier, il a expliqu\u00e9 la nature de la concurrence. La qualit\u00e9 de la pi\u00e8ce, sa propret\u00e9, le soin apport\u00e9 \u00e0 son emballage et \u00e0 sa livraison dans les d\u00e9lais promit, fait toute la diff\u00e9rence. \u00ab\u2009Il faut que les recycleurs s\u2019inspirent de ce que font les vendeurs de pi\u00e8ces neuves d\u2019origine\u2009\u00bb, r\u00e9sume-t-il.<\/p>\n

Il pr\u00e9conise une meilleure communication entre le recycleur et ses clients, question d\u2019avoir l\u2019heure juste sur leurs attentes. Il mentionne aussi le r\u00f4le important du livreur, qui est si on veut l\u2019ambassadeur du recycleur et qui doit se montrer professionnel et attentif.<\/p>\n

Plus cher pour la qualit\u00e9<\/strong><\/h5>\n

Lorsque vient le temps de commander des pi\u00e8ces recycl\u00e9es, l\u2019atelier TNT ne va pas mettre n\u00e9cessairement la pi\u00e8ce la moins ch\u00e8re dans son estim\u00e9. \u00ab\u2009Je pr\u00e9f\u00e8re payer plus cher pour une pi\u00e8ce de qualit\u00e9 sur laquelle je ne perdrai pas de temps. En plus, une bonne partie de ma d\u00e9cision va reposer sur la qualit\u00e9 de mes relations avec ce fournisseur. Et si l\u2019assureur veut la pi\u00e8ce moins ch\u00e8re, je vais lui expliquer qu\u2019il risque d\u2019y avoir des suppl\u00e9ments si cette pi\u00e8ce n\u2019est pas \u00e0 la hauteur. Ou encore, si je la refuse, il risque de payer le plein prix pour une pi\u00e8ce d\u2019origine et devoir g\u00e9rer avec son client un retard de livraison du v\u00e9hicule.\u2009\u00bb<\/p>\n

Pour M.\u00a0Wall, la pi\u00e8ce recycl\u00e9e est int\u00e9ressante pour toutes les parties. Les assureurs sauvent de l\u2019argent comparativement \u00e0 une pi\u00e8ce neuve d\u2019origine. Et le carrossier peut ajouter des heures de travail sur ces pi\u00e8ces, ce qui d\u00e9gage une marge sup\u00e9rieure que le profit tir\u00e9 simplement de la vente d\u2019une pi\u00e8ce.<\/p>\n","protected":false},"excerpt":{"rendered":"

Lors du 77e Congr\u00e8s annuel et exposition de l\u2019Automotive Recyclers Association des \u00c9tats-Unis, qui s\u2019est d\u00e9roul\u00e9 sur une plateforme virtuelle du 11 au 13 novembre, un carrossier d\u2019exp\u00e9rience est venu d\u00e9tailler aux recycleurs les attentes des ateliers de carrosserie. Tim Wall est propri\u00e9taire de l\u2019atelier de carrosserie TNT en Virginie et compte 30 ann\u00e9es d\u2019exp\u00e9rience…<\/p>\n","protected":false},"author":41,"featured_media":90961,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[610,817],"tags":[2320,2338,837,838,839,2460,2453],"class_list":["post-90960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-carrosserie","category-carrosserie-editorial","tag-2020-fr","tag-ara-fr-fr","tag-entretien-et-reparation-fr","tag-evenement-fr","tag-produit-et-service-fr","tag-virtuel","tag-webinaire"],"acf":[],"yoast_head":"\nARA 2020 : Les attentes des carrossiers - Autosphere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autosphere.ca\/fr\/carrosserie\/2020\/11\/16\/ara-2020-les-attentes-des-carrossiers\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ARA 2020 : Les attentes des carrossiers\" \/>\n<meta property=\"og:description\" content=\"Lors du 77e Congr\u00e8s annuel et exposition de l\u2019Automotive Recyclers Association des \u00c9tats-Unis, qui s\u2019est d\u00e9roul\u00e9 sur une plateforme virtuelle du 11 au 13 novembre, un carrossier d\u2019exp\u00e9rience est venu d\u00e9tailler aux recycleurs les attentes des ateliers de carrosserie. 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