{"id":82531,"date":"2020-09-08T14:41:50","date_gmt":"2020-09-08T18:41:50","guid":{"rendered":"https:\/\/autosphere.ca\/?p=82531"},"modified":"2020-09-09T14:27:40","modified_gmt":"2020-09-09T18:27:40","slug":"un-bon-accueil-fait-toute-la-difference","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/pneus\/2020\/09\/08\/un-bon-accueil-fait-toute-la-difference\/","title":{"rendered":"L’accueil fait toute la diff\u00e9rence ! par Jean Labadie"},"content":{"rendered":"

L\u2019ASPMQ est fier de compter parmi ses administrateurs des professionnels d\u00e9vou\u00e9s envers la profession. Jean Labadie profite de cette publication pour vous partager son expertise dans la r\u00e9tention de la main d\u2019\u0153uvre, une probl\u00e9matique d\u2019actualit\u00e9 pour de nombreux ateliers m\u00e9caniques.<\/strong><\/p>\n

Employ\u00e9 de Costco Wholesale depuis 1989, j\u2019ai au cours des ann\u00e9es exerc\u00e9 divers postes de gestion dans neuf succursales diff\u00e9rentes dans les r\u00e9gions de Qu\u00e9bec, Montr\u00e9al, et maintenant, \u00e0 l\u2019entrep\u00f4t de Chicoutimi o\u00f9 je suis directeur depuis 2016. \u00c9videmment, mon domaine n\u2019est pas sp\u00e9cifique au milieu des services en m\u00e9canique automobile, mais l\u2019enjeu d\u2019avoir des employ\u00e9s de qualit\u00e9 n\u2019est pas diff\u00e9rent d\u2019un domaine \u00e0 l\u2019autre. Comme vous le savez, les Costco sont des endroits o\u00f9 il y a \u00e9norm\u00e9ment d\u2019activit\u00e9s. Pour arriver \u00e0 op\u00e9rer de fa\u00e7on efficace, nous avons besoin de cette ressource de qualit\u00e9.<\/p>\n

Le recrutement<\/strong><\/h5>\n

Vous n\u2019\u00eates pas sans savoir que le recrutement de la main-d\u2019\u0153uvre repr\u00e9sente un gros d\u00e9fi, et surtout, la r\u00e9tention de cette derni\u00e8re. Il est de plus en plus important de prendre soin de nos employ\u00e9s pour maintenir un service de qualit\u00e9 et pour continuer de grandir en tant qu\u2019entreprise, ce qui n\u2019est pas diff\u00e9rent de tout type d\u2019entreprise, qu\u2019il soit en commerce de d\u00e9tail, en restauration ou en m\u00e9canique automobile.<\/p>\n

Dans le but d\u2019atteindre ces objectifs, nous avons mis en place un processus d\u2019embauche structur\u00e9 impliquant les diff\u00e9rents gestionnaires de l\u2019entreprise qui s\u00e9lectionnent les candidats selon des crit\u00e8res pr\u00e9cis. L\u2019accueil et l\u2019int\u00e9gration d\u2019un nouvel employ\u00e9 sont primordiaux pour am\u00e9liorer nos chances que cette personne demeure avec nous \u00e0 long terme.<\/p>\n

D\u00e9velopper l\u2019appartenance<\/strong><\/h5>\n

Chez nous, lorsqu\u2019un nouvel employ\u00e9 est embauch\u00e9, il est associ\u00e9 \u00e0 un coll\u00e8gue ressource non seulement pour sa formation, mais aussi pour d\u00e9velopper un sentiment d\u2019appartenance d\u00e8s le premier jour. Cette personne-ressource pourra l\u2019\u00e9pauler dans les divers aspects de son nouveau travail. Il pourra lui faire visiter les lieux, prendre la pause au m\u00eame moment, l\u2019introduire aux autres coll\u00e8gues et, ainsi, augmenter les chances que nos nouveaux employ\u00e9s s\u2019int\u00e8grent facilement pour leur donner le go\u00fbt de demeurer avec nous. Ce processus a \u00e9t\u00e9 \u00e9tabli apr\u00e8s l\u2019analyse des d\u00e9parts. Nous savons que la plupart des gens quittent notre \u00e9quipe au cours de la premi\u00e8re ann\u00e9e, voire des premiers mois, ce qui n\u2019est probablement pas diff\u00e9rent des autres domaines.<\/p>\n

L\u2019\u00e9quipe est souvent dans le m\u00eame milieu depuis plusieurs ann\u00e9es. Nous c\u00f4toyons chaque jour les m\u00eames personnes et des liens se cr\u00e9ent de fa\u00e7on naturelle. Une \u00e9quipe unie est d\u2019ailleurs un objectif souhait\u00e9. Toutefois, une personne nouvellement embauch\u00e9e, en particulier un jeune, doit pouvoir y trouver sa place. Il est donc important d\u2019\u00e9tablir un processus d\u2019accueil, d\u2019\u00eatre \u00e0 l\u2019\u00e9coute de notre \u00e9quipe et de se rappeler que chacun de nous, y compris nos employ\u00e9s d\u2019exp\u00e9rience, peut faire la diff\u00e9rence dans le choix de cette personne de rester ou de quitter l’entreprise. \u00a0Pensons-y\u00a0!<\/p>\n

 <\/p>\n

\n

\"\"<\/span><\/i><\/p>\n

 <\/p>\n

Jean Labadie est membre du conseil d\u2019administration de l\u2019ASPMQ depuis 2018 et d\u00e9l\u00e9gu\u00e9 sur le conseil d\u2019administration du CPA Saguenay-Lac-Saint-Jean.<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"

L\u2019ASPMQ est fier de compter parmi ses administrateurs des professionnels d\u00e9vou\u00e9s envers la profession. Jean Labadie profite de cette publication pour vous partager son expertise dans la r\u00e9tention de la main d\u2019\u0153uvre, une probl\u00e9matique d\u2019actualit\u00e9 pour de nombreux ateliers m\u00e9caniques. Employ\u00e9 de Costco Wholesale depuis 1989, j\u2019ai au cours des ann\u00e9es exerc\u00e9 divers postes de…<\/p>\n","protected":false},"author":326,"featured_media":82533,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[811,599],"tags":[],"class_list":["post-82531","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chroniques-experts","category-pneus"],"acf":[],"yoast_head":"\nL'accueil fait toute la diff\u00e9rence ! par Jean Labadie - Autosphere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autosphere.ca\/fr\/pneus\/2020\/09\/08\/un-bon-accueil-fait-toute-la-difference\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L'accueil fait toute la diff\u00e9rence ! par Jean Labadie\" \/>\n<meta property=\"og:description\" content=\"L\u2019ASPMQ est fier de compter parmi ses administrateurs des professionnels d\u00e9vou\u00e9s envers la profession. 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Jean Labadie has been a member of the ASPMQ Board of Directors since 2018 and serves as a delegate on the Board of Directors of CPA Saguenay\u2013Lac-Saint-Jean.","url":"https:\/\/autosphere.ca\/fr\/author\/jeanlabadie\/"}]}},"_links":{"self":[{"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/posts\/82531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/users\/326"}],"replies":[{"embeddable":true,"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/comments?post=82531"}],"version-history":[{"count":0,"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/posts\/82531\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/media\/82533"}],"wp:attachment":[{"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/media?parent=82531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/categories?post=82531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/autosphere.ca\/fr\/wp-json\/wp\/v2\/tags?post=82531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}