{"id":458734,"date":"2026-06-26T10:38:09","date_gmt":"2026-06-26T14:38:09","guid":{"rendered":"https:\/\/autosphere.ca\/?p=458734"},"modified":"2026-06-26T10:42:21","modified_gmt":"2026-06-26T14:42:21","slug":"la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/carrosserie\/2026\/06\/26\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\/","title":{"rendered":"La transparence au c\u0153ur du nouvel atelier de Fix Auto"},"content":{"rendered":"

L’ouverture officielle de l’\u00e9tablissement de Meadowvale met en lumi\u00e8re une approche ax\u00e9e sur le client, visant \u00e0 transformer les perceptions de l’industrie de la r\u00e9paration de carrosserie.<\/span><\/strong><\/strong><\/p>\n

Fix Auto Meadowvale a officiellement ouvert ses portes \u00e0 Mississauga, d\u00e9voilant un tout nouvel atelier de r\u00e9paration de carrosserie con\u00e7u sous le signe de la transparence, de l’engagement client et du confort des employ\u00e9s.<\/span><\/p>\n

L’inauguration officielle a permis \u00e0 des partenaires assureurs, des concessionnaires d’origine (OEM), des fournisseurs et des acteurs de l’industrie de visiter l’installation de 18 500 pieds carr\u00e9s, qui occupe les locaux d’un ancien concessionnaire Kia \u00e0 proximit\u00e9 du corridor des autoroutes 401 et 407.<\/span><\/p>\n

Selon Claudio Chiodo, pr\u00e9sident de Doublesee Enterprises Inc., une entreprise propri\u00e9taire de plusieurs ateliers Fix Auto et Novus Vitres dans le sud de l’Ontario , ce nouvel \u00e9tablissement repr\u00e9sente bien plus qu’une simple expansion de capacit\u00e9. Il incarne une v\u00e9ritable refonte de la fa\u00e7on dont les ateliers de carrosserie interagissent avec la client\u00e8le.<\/span><\/p>\n

\u00ab Tout est une question d’exp\u00e9rience client \u00bb, affirme M. Chiodo.<\/span><\/p>\n

L\u2019\u00e9tablissement de Meadowvale est con\u00e7u selon un concept de \u00ab cuisine ouverte \u00bb, inspir\u00e9 du monde de la restauration. Plut\u00f4t que de s\u00e9parer les clients du processus de r\u00e9paration, l’\u00e9tablissement leur permet de p\u00e9n\u00e9trer directement dans l’aire de production, de rencontrer les techniciens, d’observer les r\u00e9parations et de participer au processus d’inspection du v\u00e9hicule.<\/span><\/p>\n

\u00ab Plus ils voient ce qui se passe, plus ils ont confiance \u00bb, explique-t-il. \u00ab Dans notre domaine, la confiance est la cl\u00e9. \u00bb<\/span><\/p>\n

Ce concept est n\u00e9 des commentaires des clients de l’atelier du groupe \u00e0 Burlington, o\u00f9 une grande vitre donnant sur l’atelier avait suscit\u00e9 des r\u00e9actions tr\u00e8s positives de la part des clients, ravis de voir les travaux de r\u00e9paration en direct.<\/span><\/p>\n

L’\u00e9tablissement de Meadowvale pousse l’id\u00e9e encore plus loin en int\u00e9grant directement les clients au parcours de r\u00e9paration, particuli\u00e8rement lors des inspections approfondies. M. Chiodo estime que cette approche aide \u00e0 \u00e9liminer les surprises, puisque les clients, les assureurs et les professionnels de la carrosserie peuvent examiner ensemble les dommages du v\u00e9hicule d\u00e8s le d\u00e9but du processus.<\/span><\/p>\n

\n

\u00ab Tout est une question d’exp\u00e9rience client. \u00bb
\n– Claudio Chiodo<\/strong>, pr\u00e9sident, Doublesee Enterprises Inc.<\/p>\n<\/blockquote>\n

<\/a>Mettre de l\u2019avant les employ\u00e9s<\/span><\/b><\/p>\n

Le nouvel atelier refl\u00e8te \u00e9galement l’\u00e9volution des attentes des employ\u00e9s en r\u00e9paration de carrosserie.<\/span><\/p>\n

M. Chiodo pr\u00e9cise que l’atelier a \u00e9t\u00e9 con\u00e7u pour offrir un environnement plus propre et climatis\u00e9, ce qui bouscule l’image traditionnelle des ateliers de carrosserie et aide \u00e0 attirer la prochaine g\u00e9n\u00e9ration de techniciens.<\/span><\/p>\n

\u00ab Notre r\u00f4le en tant qu’employeurs est d’\u00e9voluer avec eux, et non d’essayer de les faire entrer dans notre moule \u00bb, mentionne-t-il. \u00ab C’est \u00e0 nous de changer le moule pour l’adapter \u00e0 eux. \u00bb<\/span><\/p>\n

Le nouvel \u00e9tablissement devrait employer environ 20 membres du personnel, le niveau des effectifs \u00e9tant d\u00e9termin\u00e9 par la demande des clients et la volont\u00e9 de l’entreprise de maximiser les occasions de gain pour ses employ\u00e9s.<\/span><\/p>\n

Situ\u00e9 pr\u00e8s des corridors routiers les plus fr\u00e9quent\u00e9s de la r\u00e9gion, ce nouvel emplacement vient compl\u00e9ter l\u2019offre de l’atelier Fix Auto Streetsville actuel. M. Chiodo souligne que le march\u00e9 de Meadowvale donne acc\u00e8s \u00e0 un bassin de client\u00e8le diff\u00e9rent et permet de pallier les contraintes de capacit\u00e9 de l’ancien atelier de Streetsville.<\/span><\/p>\n

<\/a>Location de voitures sur place<\/span><\/b><\/p>\n

Cette grande ouverture marque \u00e9galement le premier emplacement du groupe \u00e0 int\u00e9grer un comptoir de location Hertz sur place. Cette formule permet au personnel de location de g\u00e9rer les besoins en v\u00e9hicules de remplacement directement depuis l’atelier, simplifiant ainsi le parcours de r\u00e9paration pour les clients.<\/span><\/p>\n

Pour la suite, M. Chiodo indique que l’entreprise a l’intention de poursuivre l’expansion de son r\u00e9seau l\u00e0 o\u00f9 les occasions de march\u00e9 se pr\u00e9sentent, tout en tirant profit de son portefeuille croissant de services de carrosserie, de vitres et de calibrage.<\/span><\/p>\n

Pour l’instant, l’objectif demeure toutefois de d\u00e9montrer une vision diff\u00e9rente de la r\u00e9paration de carrosserie : une vision centr\u00e9e sur la visibilit\u00e9, la confiance et l’exp\u00e9rience client.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

L’ouverture officielle de l’\u00e9tablissement de Meadowvale met en lumi\u00e8re une approche ax\u00e9e sur le client, visant \u00e0 transformer les perceptions de l’industrie de la r\u00e9paration de carrosserie. Fix Auto Meadowvale a officiellement ouvert ses portes \u00e0 Mississauga, d\u00e9voilant un tout nouvel atelier de r\u00e9paration de carrosserie con\u00e7u sous le signe de la transparence, de l’engagement…<\/p>\n","protected":false},"author":42,"featured_media":458735,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[610,817],"tags":[2509],"class_list":["post-458734","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-carrosserie","category-carrosserie-editorial","tag-fix-auto-fr"],"acf":[],"yoast_head":"\nLa transparence au c\u0153ur du nouvel atelier de Fix Auto - Autosphere<\/title>\n<meta name=\"description\" content=\"l'industrie de la r\u00e9paration de carrosserie.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autosphere.ca\/fr\/carrosserie\/2026\/06\/26\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La transparence au c\u0153ur du nouvel atelier de Fix Auto\" \/>\n<meta property=\"og:description\" content=\"l'industrie de la r\u00e9paration de carrosserie.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/autosphere.ca\/fr\/carrosserie\/2026\/06\/26\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\/\" \/>\n<meta property=\"og:site_name\" content=\"Autosphere\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/autosphere.ca\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-26T14:38:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-26T14:42:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/autosphere.ca\/wp-content\/uploads\/2026\/06\/PhotoA1-2-6.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"758\" \/>\n\t<meta property=\"og:image:height\" content=\"585\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jack Kazmierski\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@autosphere_ca\" \/>\n<meta name=\"twitter:site\" content=\"@autosphere_ca\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jack Kazmierski\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/autosphere.ca\\\/fr\\\/carrosserie\\\/2026\\\/06\\\/26\\\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/autosphere.ca\\\/fr\\\/carrosserie\\\/2026\\\/06\\\/26\\\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\\\/\"},\"author\":{\"name\":\"Jack Kazmierski\",\"@id\":\"https:\\\/\\\/autosphere.ca\\\/fr\\\/#\\\/schema\\\/person\\\/959ee0a26c4c5a3074bfa7eb8680b921\"},\"headline\":\"La transparence au c\u0153ur du nouvel atelier de Fix Auto\",\"datePublished\":\"2026-06-26T14:38:09+00:00\",\"dateModified\":\"2026-06-26T14:42:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/autosphere.ca\\\/fr\\\/carrosserie\\\/2026\\\/06\\\/26\\\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\\\/\"},\"wordCount\":739,\"publisher\":{\"@id\":\"https:\\\/\\\/autosphere.ca\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/autosphere.ca\\\/fr\\\/carrosserie\\\/2026\\\/06\\\/26\\\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/autosphere.ca\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/PhotoA1-2-6.jpg\",\"keywords\":[\"Fix Auto\"],\"articleSection\":[\"Carrosserie\",\"\u00c9ditorial\"],\"inLanguage\":\"fr-FR\",\"copyrightYear\":\"2026\",\"copyrightHolder\":{\"@id\":\"https:\\\/\\\/autosphere.ca\\\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/autosphere.ca\\\/fr\\\/carrosserie\\\/2026\\\/06\\\/26\\\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\\\/\",\"url\":\"https:\\\/\\\/autosphere.ca\\\/fr\\\/carrosserie\\\/2026\\\/06\\\/26\\\/la-transparence-au-coeur-du-nouvel-atelier-de-fix-auto\\\/\",\"name\":\"La transparence au c\u0153ur du nouvel atelier de Fix Auto - 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