{"id":407550,"date":"2024-03-27T17:31:11","date_gmt":"2024-03-27T21:31:11","guid":{"rendered":"https:\/\/autosphere.ca\/?p=407550"},"modified":"2024-03-27T17:31:11","modified_gmt":"2024-03-27T21:31:11","slug":"aarthi-murali-rejoint-holman-en-tant-que-vice-presidente-directrice-de-lexcellence-des-services","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/parc\/2024\/03\/27\/aarthi-murali-rejoint-holman-en-tant-que-vice-presidente-directrice-de-lexcellence-des-services\/","title":{"rendered":"Aarthi Murali rejoint Holman en tant que vice-pr\u00e9sidente directrice de l’excellence des services"},"content":{"rendered":"

Holman, leader mondial des services automobiles, a annonc\u00e9 aujourd’hui qu’Aarthi Murali avait rejoint l’entreprise en tant que vice-pr\u00e9sidente directrice de l’excellence des services.<\/strong><\/p>\n

Dans ses nouvelles fonctions, Mme Murali est charg\u00e9e de diriger la strat\u00e9gie de relations avec les clients commerciaux et les efforts de service \u00e0 la client\u00e8le de Holman dans toute l’Am\u00e9rique du Nord.<\/p>\n

\u00ab Aarthi apporte un sens des affaires impressionnant et une grande expertise en mati\u00e8re d’exp\u00e9rience client \u00bb, a d\u00e9clar\u00e9 Bob White, pr\u00e9sident des op\u00e9rations de la parc de Holman. \u00ab Sa capacit\u00e9 inn\u00e9e \u00e0 \u00e9tablir des liens avec nos clients et \u00e0 comprendre l’\u00e9volution de leurs besoins permettra \u00e0 Holman de tenir sa promesse d’offrir une exp\u00e9rience exceptionnelle \u00e0 toutes les parties prenantes des parcs. \u00bb<\/p>\n

Mme Murali rejoint Holman apr\u00e8s une carri\u00e8re distingu\u00e9e dans le secteur financier o\u00f9 elle a dirig\u00e9 des programmes de transformation centr\u00e9s sur l’humain \u00e0 grande \u00e9chelle pour des leaders de l’industrie tels que JP Morgan Chase et plus r\u00e9cemment en tant que premi\u00e8re directrice de l’exp\u00e9rience client chez M&T Bank. Au cours de sa carri\u00e8re de plus de 20 ans dans le secteur financier, Mme Murali a re\u00e7u plusieurs prix prestigieux pour son leadership en mati\u00e8re d’exp\u00e9rience client. Elle a figur\u00e9 sur la liste des femmes les plus influentes du secteur bancaire \u00e9tablie par American Banker en 2022 et 2023 et a \u00e9t\u00e9 incluse dans le Top 50 CX Influencers of 2024 de CX Network.<\/p>\n

En plus de superviser les \u00e9quipes de gestion des comptes et de relations avec les clients de Holman, Mme Murali a pour mission d’amplifier la voix des clients commerciaux afin d’am\u00e9liorer encore l’exp\u00e9rience des clients et des employ\u00e9s. Murali sera \u00e9galement nomm\u00e9 au sein de l’\u00e9quipe de direction de Holman, afin de veiller \u00e0 ce que l’entreprise reste bien positionn\u00e9e pour une croissance et un succ\u00e8s durables.<\/p>\n

\u00ab Je suis ravie de rejoindre une organisation tr\u00e8s performante qui accorde une telle importance \u00e0 l’exp\u00e9rience du client et de l’employ\u00e9. Chez Holman, nous croyons sinc\u00e8rement que notre personnel est notre plus grande force, et nous comprenons le r\u00f4le qu’il joue dans l’am\u00e9lioration de l’exp\u00e9rience client, a d\u00e9clar\u00e9 Mme Murali. J’ai h\u00e2te de diriger notre parcours d’innovation en mati\u00e8re de services de mani\u00e8re cibl\u00e9e et d’offrir des exp\u00e9riences agr\u00e9ables \u00e0 nos employ\u00e9s et \u00e0 nos clients. \u00bb<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Holman, leader mondial des services automobiles, a annonc\u00e9 aujourd’hui qu’Aarthi Murali avait rejoint l’entreprise en tant que vice-pr\u00e9sidente directrice de l’excellence des services. Dans ses nouvelles fonctions, Mme Murali est charg\u00e9e de diriger la strat\u00e9gie de relations avec les clients commerciaux et les efforts de service \u00e0 la client\u00e8le de Holman dans toute l’Am\u00e9rique du…<\/p>\n","protected":false},"author":5,"featured_media":407544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[824,621],"tags":[4490,4607,4406],"class_list":["post-407550","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-parc-communique","category-parc","tag-holman-fr","tag-international-womens-day-fr","tag-management-fr"],"acf":[],"yoast_head":"\nAarthi Murali rejoint Holman en tant que vice-pr\u00e9sidente directrice de l'excellence des services - Autosphere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autosphere.ca\/fr\/parc\/2024\/03\/27\/aarthi-murali-rejoint-holman-en-tant-que-vice-presidente-directrice-de-lexcellence-des-services\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aarthi Murali rejoint Holman en tant que vice-pr\u00e9sidente directrice de l'excellence des services\" \/>\n<meta property=\"og:description\" content=\"Holman, leader mondial des services automobiles, a annonc\u00e9 aujourd’hui qu’Aarthi Murali avait rejoint l’entreprise en tant que vice-pr\u00e9sidente directrice de l’excellence des services. 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