{"id":399747,"date":"2023-11-27T14:18:08","date_gmt":"2023-11-27T19:18:08","guid":{"rendered":"https:\/\/autosphere.ca\/?p=399747"},"modified":"2023-11-27T14:18:08","modified_gmt":"2023-11-27T19:18:08","slug":"hankook-tire-developpe-un-nouveau-systeme-danalyse-de-la-voix-du-client-voc-base-sur-lia","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/pneus\/2023\/11\/27\/hankook-tire-developpe-un-nouveau-systeme-danalyse-de-la-voix-du-client-voc-base-sur-lia\/","title":{"rendered":"Hankook Tire d\u00e9veloppe un nouveau syst\u00e8me d’analyse de la voix du client (VOC) bas\u00e9 sur l’IA"},"content":{"rendered":"

Hankook Tire a d\u00e9velopp\u00e9 un syst\u00e8me d’analyse de la voix du client (VOC) pour les v\u00e9hicules \u00e9lectriques (V\u00c9) bas\u00e9 sur la plateforme d’intelligence artificielle g\u00e9n\u00e9rative (IA) ChatGPT.<\/strong><\/p>\n

Gr\u00e2ce \u00e0 ce nouveau syst\u00e8me, Hankook Tire entend acc\u00e9l\u00e9rer l’innovation technologique et renforcer la comp\u00e9titivit\u00e9 en mati\u00e8re de qualit\u00e9 dans le secteur des pneus V\u00c9.<\/p>\n

Collaborateurs cl\u00e9s<\/strong><\/h2>\n

Depuis le d\u00e9but de cette ann\u00e9e, Hankook Tire collabore avec les entreprises de donn\u00e9es informatique en nuage comme Amazon Web Services (AWS) et Snowflake pour construire un syst\u00e8me int\u00e9gr\u00e9 d’analyse des donn\u00e9es COV, afin d’\u00e9tablir un syst\u00e8me de gestion de la qualit\u00e9 construit pour faciliter les meilleures technologies de pneus V\u00c9 de l\u2019industrie.<\/p>\n

Le nouveau syst\u00e8me VOC de Hankook Tire a am\u00e9lior\u00e9 la fiabilit\u00e9 des donn\u00e9es collect\u00e9es en r\u00e9duisant consid\u00e9rablement l’impact de l’\u00ab hallucination \u00bb – un terme faisant r\u00e9f\u00e9rence \u00e0 la distorsion des informations qui se produit lorsque les plateformes g\u00e9n\u00e9ratives affirment en toute confiance des informations incorrectes – qui est actuellement consid\u00e9r\u00e9e comme l’une des plus grandes limitations de l’IA g\u00e9n\u00e9rative. Gr\u00e2ce \u00e0 la plateforme Bedrock d’AWS, l’entreprise a analys\u00e9 une grande quantit\u00e9 de COV collect\u00e9s en ligne en temps r\u00e9el et a construit un syst\u00e8me de surveillance qui peut \u00eatre utilis\u00e9 imm\u00e9diatement sur le terrain.<\/p>\n

Orient\u00e9 V\u00c9<\/strong><\/h2>\n

Gr\u00e2ce \u00e0 ce syst\u00e8me d’analyse, Hankook Tire pr\u00e9voit de r\u00e9pondre de mani\u00e8re proactive aux divers besoins des clients V\u00c9 en recueillant des informations approfondies et en les appliquant \u00e0 l’ensemble du cycle du produit, y compris le d\u00e9veloppement, la production et la gestion de la qualit\u00e9. En particulier, la comp\u00e9titivit\u00e9 en mati\u00e8re de technologie et de qualit\u00e9 d’iON \u2013 la marque de pneus exclusive aux V\u00c9 d’Hankook Tire \u2013 devrait encore s’am\u00e9liorer gr\u00e2ce \u00e0 l’int\u00e9gration des COV et \u00e0 l’analyse des donn\u00e9es des tests de performance.<\/p>\n

Tout en d\u00e9veloppant ces nouvelles capacit\u00e9s COV, Hankook Tire a \u00e9galement achev\u00e9 la construction d’une plateforme d’analyse int\u00e9gr\u00e9e qui comprend un syst\u00e8me d’alerte pr\u00e9coce sur la qualit\u00e9, un syst\u00e8me de surveillance de la qualit\u00e9 \u00ab Q-Portal \u00bb et un syst\u00e8me d’analyse de la qualit\u00e9 \u00ab Online Analytical Processing (OLAP). \u00bb<\/p>\n

En se connectant \u00e0 cette nouvelle plateforme d’analyse int\u00e9gr\u00e9e, les utilisateurs peuvent acc\u00e9der facilement aux donn\u00e9es et les appliquer \u00e0 leurs pratiques commerciales. En tant que service bas\u00e9 sur l’informatique en nuage, le syst\u00e8me offre \u00e9galement une grande stabilit\u00e9 sans n\u00e9cessiter de maintenance et contribue \u00e0 cr\u00e9er une culture dans laquelle tous les membres travaillent de mani\u00e8re fluide avec les donn\u00e9es. L’acc\u00e8s au r\u00e9seau de donn\u00e9es permettra en fin de compte d’obtenir des informations plus approfondies et de cr\u00e9er une valeur commerciale accrue.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Hankook Tire a d\u00e9velopp\u00e9 un syst\u00e8me d’analyse de la voix du client (VOC) pour les v\u00e9hicules \u00e9lectriques (V\u00c9) bas\u00e9 sur la plateforme d’intelligence artificielle g\u00e9n\u00e9rative (IA) ChatGPT. Gr\u00e2ce \u00e0 ce nouveau syst\u00e8me, Hankook Tire entend acc\u00e9l\u00e9rer l’innovation technologique et renforcer la comp\u00e9titivit\u00e9 en mati\u00e8re de qualit\u00e9 dans le secteur des pneus V\u00c9. Collaborateurs cl\u00e9s Depuis…<\/p>\n","protected":false},"author":18,"featured_media":399731,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[826,599],"tags":[5008,2330,841,3656],"class_list":["post-399747","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pneus-communique","category-pneus","tag-hankook-tire","tag-ia","tag-technologie-fr","tag-ve"],"acf":[],"yoast_head":"\nHankook Tire d\u00e9veloppe un nouveau syst\u00e8me d'analyse de la voix du client (VOC) bas\u00e9 sur l'IA - Autosphere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autosphere.ca\/fr\/pneus\/2023\/11\/27\/hankook-tire-developpe-un-nouveau-systeme-danalyse-de-la-voix-du-client-voc-base-sur-lia\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hankook Tire d\u00e9veloppe un nouveau syst\u00e8me d'analyse de la voix du client (VOC) bas\u00e9 sur l'IA\" \/>\n<meta property=\"og:description\" content=\"Hankook Tire a d\u00e9velopp\u00e9 un syst\u00e8me d’analyse de la voix du client (VOC) pour les v\u00e9hicules \u00e9lectriques (V\u00c9) bas\u00e9 sur la plateforme d’intelligence artificielle g\u00e9n\u00e9rative (IA) ChatGPT. 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