{"id":387325,"date":"2023-05-31T04:53:09","date_gmt":"2023-05-31T08:53:09","guid":{"rendered":"https:\/\/autosphere.ca\/?p=387325"},"modified":"2023-05-31T21:52:46","modified_gmt":"2023-06-01T01:52:46","slug":"alexandre-martin-un-employeur-comble","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/pneus\/2023\/05\/31\/alexandre-martin-un-employeur-comble\/","title":{"rendered":"Alexandre Martin : Un employeur combl\u00e9"},"content":{"rendered":"

\u00catre l\u00e0 pour servir, a jur\u00e9 le roi Charles\u00a0III. Excellent, mais qui arrive \u00e0 concr\u00e9tiser journellement ce principe\u2009?<\/b><\/p>\n

La vie est si tr\u00e9pidante, qu\u2019on ne se pose que rarement la question qui tue<\/i> \u00e0 propos de ce qu\u2019on fait, et du maillon qu\u2019on repr\u00e9sente dans l\u2019univers du travail.<\/p>\n

\u00c0 l\u2019atelier d\u2019Alexandre Martin, qui a repris l\u2019entreprise familiale, il n\u2019est point n\u00e9cessaire d\u2019y r\u00e9fl\u00e9chir longuement, chacun sachant qu\u2019il est individuellement indispensable et appr\u00e9ci\u00e9 comme il se doit.<\/p>\n

Sa devise est simple\u00a0: respecter sa parole par rapport aux engagements qu\u2019il prend \u00e0 l\u2019\u00e9gard d\u2019un employ\u00e9, reconna\u00eetre ses comp\u00e9tences, le soutenir dans ses objectifs et agir avec honn\u00eatet\u00e9.<\/p>\n

Et ce ne sont pas de vains mots, puisqu\u2019en f\u00e9vrier 2023 il a eu la visite surprise de Pierre-Olivier Zappa, venu lui remettre le Troph\u00e9e du patron de la semaine<\/i> \u00e0 l\u2019initiative toute discr\u00e8te de Vincent Fontaine et de son \u00e9quipe.<\/p>\n

\"\"
En f\u00e9vrier, l\u2019animateur de l\u2019\u00e9mission \u00c0 vos affaires, Pierre-Olivier Zappa, avait remis \u00e0 Alexandre Martin le Troph\u00e9e du patron de la semaine. Saisie d\u2019\u00e9cran<\/figcaption><\/figure>\n

Un couronnement s\u2019il en est, tant pour la qualit\u00e9 exceptionnelle de sa relation avec chacun, que de ce qu\u2019il a b\u00e2ti depuis son DEP obtenu avec Mention d\u2019honneur en 2000 \u00e0 l\u2019\u00c9cole professionnelle des m\u00e9tiers de Saint-Jean-sur-Richelieu.<\/p>\n

330 heures d\u00e9terminantes<\/b><\/h2>\n

M\u00eame si Alexandre affirme qu\u2019\u00e0 16 ans il ignorait encore en quoi il se dirigerait, son parcours a \u00e9t\u00e9 on ne peut plus clair \u00e0 partir du jour o\u00f9 ses enseignants ont appris qu\u2019il voulait poss\u00e9der son propre atelier.<\/p>\n

Homme d\u2019action agissant tout de go selon les situations, il a aussit\u00f4t ajout\u00e9 \u00e0 son curriculum un ASP en Lancement d\u2019entreprise\u00a0: les 330 heures sans doute les plus d\u00e9terminantes de sa vie.<\/p>\n

C\u2019est l\u00e0 qu\u2019il a planch\u00e9 non pas sur un plan d\u2019affaires fictif, mais sur celui de sa participation active \u00e0 la gestion de l\u2019atelier de son p\u00e8re, dont il a trac\u00e9 du coup le cadre d\u2019une r\u00e9novation souhait\u00e9e.<\/p>\n

L\u2019ann\u00e9e suivante, on y enl\u00e8ve donc les pompes \u00e0 essence, installe un syst\u00e8me d\u2019alignement et met \u00e0 niveau l\u2019\u00e9quipement \u00e9lectronique. Et il ach\u00e8te en 2015 cette entreprise que sa m\u00e8re avait reprise au d\u00e9c\u00e8s de son p\u00e8re.<\/p>\n

Un an plus tard, il en multiplie la superficie par trois afin d\u2019offrir un tout-en-un\u2009; il ajoutera ainsi aux services de m\u00e9canique et de pneus celui de la carrosserie, combin\u00e9e \u00e0 un service d\u2019esth\u00e9tique et d\u2019antirouille.<\/p>\n

\"\"
Dipl\u00f4m\u00e9 en m\u00e9canique avec mention d\u2019honneur, Alexandre Martin a rachet\u00e9 l\u2019atelier de son p\u00e8re en 2015. Photo Point S<\/figcaption><\/figure>\n

Il \u00e9tonne les clients<\/b><\/h2>\n

Ayant en t\u00eate que le client n\u2019est pas un sot, Alexandre a toujours eu pour r\u00e8gle d\u2019entretenir les v\u00e9hicules en fonction de l\u2019usure, et de ne jamais remplacer une pi\u00e8ce inutilement, m\u00eame si un client s\u2019attend \u00e0 en avoir une nouvelle.<\/p>\n

Batteries<\/b> – Le cas des batteries est en ce sens un bon exemple, dit-il, puisque sur les v\u00e9hicules r\u00e9cents il suffit \u00e0 la suite d\u2019un survoltage de les recharger et d\u2019en r\u00e9initialiser le module pour en prolonger la vie\u2009; ce qui surprend la client\u00e8le.<\/p>\n

Il y a aussi pour la batterie ce gros PLUS qu\u2019est l\u2019installation permanente de chargeurs intelligents qui maintiennent les batteries de 12\u00a0V \u00e0 pleine charge\u2009; une installation qui inclut une prise fixe de 110\u00a0V\u2009; une proposition tr\u00e8s appr\u00e9ci\u00e9e.<\/p>\n

R\u00e9initialisation<\/b> – Et nulle question de r\u00e9aligner inutilement un v\u00e9hicule qui a une forte tendance \u00e0 se d\u00e9porter. Si la g\u00e9om\u00e9trie est correcte, on recentrera le volant et r\u00e9initialisera le module de la direction.<\/p>\n

Il arrive que certains techniciens oublient cette proc\u00e9dure majeure ou ne la connaissent pas. Or, explique-t-il au client, cette op\u00e9ration est cruciale puisque c\u2019est la position du volant qui sert surtout de guide \u00e0 l\u2019anti-d\u00e9rapage.<\/p>\n

Service\u00a0A1 <\/b>– Autre particularit\u00e9\u00a0: Alexandre offre \u00e0 titre d\u2019accommodement la possibilit\u00e9 de louer \u00e0 56\u00a0\u00a2 le kilom\u00e8tre l\u2019une de ses 6 voitures entretenues comme le font les entreprises de location.<\/p>\n

Impeccables, les r\u00e9servoirs d\u2019essence et de lave-glace sont pleins, et les clients n\u2019ont pas \u00e0 faire l\u2019appoint de carburant\u00a0: LA solution pour \u00e9viter les frustrantes, co\u00fbteuses et dangereuses pannes s\u00e8ches.<\/p>\n

\"\"
Soucieux de pr\u00e9cision, Alexandre Martin s’est \u00e9videmment dot\u00e9 d’un \u00e9quipement de calibration des syst\u00e8mes d\u2019assistance \u00e0 la conduite. Photo Point S<\/figcaption><\/figure>\n

\u00c0 l\u2019heure des SAC et des V\u00c9<\/b><\/h2>\n

Soucieux de s\u2019harmoniser au rythme de l\u2019\u00e9volution technologique, et constamment \u00e0 l\u2019aff\u00fbt des nouveaut\u00e9s qui d\u2019ailleurs int\u00e9ressent tout autant ses techniciens, Alexandre Martin n\u2019est pas en reste.<\/p>\n

Il est parmi les premiers garagistes \u00e0 poss\u00e9der et ma\u00eetriser l\u2019\u00e9quipement de recalibration des syst\u00e8mes d\u2019assistance \u00e0 la conduite, les SAC, dont les capteurs sont en divers points.<\/p>\n

De fait, cette acquisition lui est indispensable, puisqu\u2019il a sur place ce service de carrosserie sp\u00e9cialis\u00e9 dans les r\u00e9parations mineures, dont justement le remplacement de pare-brise et de radars.<\/p>\n

Autre expertise tout aussi rare en m\u00e9canique est cette certification que peu poss\u00e8de, laquelle confirme que son atelier est apte \u00e0 entretenir et r\u00e9parer en toute s\u00e9curit\u00e9 les v\u00e9hicules hybrides et enti\u00e8rement \u00e9lectriques.<\/p>\n

Cette attestation en mati\u00e8re de haute tension correspond \u00e0 plus d\u2019une centaine d\u2019heures d\u2019une formation que lui et deux de ses techniciens ont individuellement suivie dans le cadre du Programme Comp\u00e9tences V\u00c9.<\/p>\n

Un \u00ab \u2009pro-mobilit\u00e9 \u2009\u00bb<\/b><\/h2>\n

Comme la b\u00eate noire de la gestion est la d\u00e9sorganisation que cause l\u2019incomp\u00e9tence ou l\u2019absence d\u2019un employ\u00e9, de m\u00eame que la perte de temps la plus imperceptible, Alexandre a pour priorit\u00e9 de contrer l\u2019un et l\u2019autre.<\/p>\n

Ses principales solutions sont d\u2019une part de faire comprendre par une image \u00e0 quel point le fait d\u2019avoir un maillon faible ou manquant d\u00e9traque le fonctionnement de l\u2019atelier, et de miser \u00e9galement sur les moyens de communication.<\/p>\n

\u00c0 ce sujet, il souligne ces extraordinaires outils hyper rapides, silencieux, instantan\u00e9s et efficients que sont les ordinateurs, tablettes et \u2014 \u00f4 bonheur \u2014\u00a0 <\/span>cellulaires dits de haute mobilit\u00e9 qui, par les textos, \u00e9pargnent mille d\u00e9placements.<\/p>\n

Il en va de m\u00eame quant \u00e0 l\u2019utilisation que ses techniciens font justement des tablettes, tant pour communiquer entre les services qu\u2019en ce qui trait \u00e0 la prise d\u2019images afin d\u2019illustrer l\u2019\u00e9tat d\u2019un v\u00e9hicule ou de certaines pi\u00e8ces.<\/p>\n

\"\"
Alexandre Martin, sa m\u00e8re Martine L\u00e9vesque, Joyce Hardy, Mathieu Duplantis, Ren\u00e9 Bigras, Kevin L\u00e9vesque, Lucie Rancourt, Vincent Fontaine, Gr\u00e9gory Wilson, Daphn\u00e9 Dubois et \u00c9tienne Loiselle forment l\u2019\u00e9quipe multidisciplinaire du Garage Daniel Martin. Photo GOB<\/figcaption><\/figure>\n

Une joyeuse \u00e9quipe<\/b><\/h2>\n

Alexandre, dont les employ\u00e9s arrivent jusqu\u2019\u00e0 une heure avant l\u2019ouverture pour \u00e9changer et planifier leur journ\u00e9e, et passent des heures de loisir \u00e0 en apprendre plus par l\u2019internet, appr\u00e9cie grandement son \u00e9quipe.<\/p>\n

Ce qui le touche particuli\u00e8rement est cependant le t\u00e9moignage d\u2019un employ\u00e9 qui a \u00e9t\u00e9 \u00e9tonn\u00e9 de constater d\u00e8s le premier jour qu\u2019il venait d\u2019entrer dans une joyeuse \u00e9quipe au sein de laquelle les blagues pimentent les journ\u00e9es.<\/p>\n

Il avoue d’ailleurs avoir tendance \u00e0 se mettre tous les matins dans la peau de chacun et \u00e0 se sentir fier d\u2019\u00eatre toujours l\u00e0 pour les \u00e9pauler. Qu\u2019ajouter, sinon qu\u2019il est un employeur combl\u00e9.<\/p>\n

\u00c0 la suite de son passage \u00e0 TVA, il a re\u00e7u la candidature de deux techniciens et embauch\u00e9 l\u2019un d\u2019eux. En cliquant ici<\/a> on peut voir les moments de la remise du Troph\u00e9e du patron de la semaine<\/i>.<\/p>\n

\"\"
Photo GOB<\/figcaption><\/figure>\n
\"\"
Photo GOB<\/figcaption><\/figure>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

\u00catre l\u00e0 pour servir, a jur\u00e9 le roi Charles\u00a0III. Excellent, mais qui arrive \u00e0 concr\u00e9tiser journellement ce principe\u2009? La vie est si tr\u00e9pidante, qu\u2019on ne se pose que rarement la question qui tue \u00e0 propos de ce qu\u2019on fait, et du maillon qu\u2019on repr\u00e9sente dans l\u2019univers du travail. \u00c0 l\u2019atelier d\u2019Alexandre Martin, qui a repris…<\/p>\n","protected":false},"author":4,"featured_media":387326,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[821,599],"tags":[3832],"class_list":["post-387325","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pneus-editorial","category-pneus","tag-gestion"],"acf":[],"yoast_head":"\nAlexandre Martin : Un employeur combl\u00e9 - Autosphere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autosphere.ca\/fr\/pneus\/2023\/05\/31\/alexandre-martin-un-employeur-comble\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alexandre Martin : Un employeur combl\u00e9\" \/>\n<meta property=\"og:description\" content=\"\u00catre l\u00e0 pour servir, a jur\u00e9 le roi Charles\u00a0III. Excellent, mais qui arrive \u00e0 concr\u00e9tiser journellement ce principe\u2009? 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