{"id":371807,"date":"2022-10-12T10:25:58","date_gmt":"2022-10-12T14:25:58","guid":{"rendered":"https:\/\/autosphere.ca\/?p=371807"},"modified":"2023-04-21T11:04:00","modified_gmt":"2023-04-21T15:04:00","slug":"ben-johnson-de-mitchell-1-illustre-les-avantages-des-systemes-de-gestion-datelier","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/mecanique\/2022\/10\/12\/ben-johnson-de-mitchell-1-illustre-les-avantages-des-systemes-de-gestion-datelier\/","title":{"rendered":"Ben Johnson de Mitchell 1 illustre les avantages des syst\u00e8mes de gestion d’atelier"},"content":{"rendered":"

Lors d’une r\u00e9cente pr\u00e9sentation \u00e0 la 2022 ASE Instructor Training Conference \u00e0 Frisco, Texas, Ben Johnson, directeur de la gestion des produits pour Mitchell 1, a partag\u00e9 les avantages d’enseigner les syst\u00e8mes de gestion d’atelier \u00e0 la prochaine g\u00e9n\u00e9ration de techniciens de camions commerciaux.<\/strong><\/p>\n

Il a d\u00e9montr\u00e9 comment les syst\u00e8mes de gestion d’atelier standard de l’industrie peuvent \u00eatre utilis\u00e9s pour enseigner \u00e0 la prochaine g\u00e9n\u00e9ration de techniciens de camions moyens et lourds l’art de g\u00e9rer un atelier afin de maximiser la productivit\u00e9, de r\u00e9duire les temps d’arr\u00eat et de contribuer \u00e0 la satisfaction des clients.<\/p>\n

Son s\u00e9minaire a attir\u00e9 des instructeurs de coll\u00e8ges et de lyc\u00e9es de tout le pays, sp\u00e9cialis\u00e9s dans la r\u00e9paration des camions, des voitures et des collisions.<\/p>\n

M. Johnson a expliqu\u00e9 que les instructeurs devraient saisir l’occasion d’enseigner aux \u00e9tudiants l’aspect commercial de la gestion d’un atelier \u2013 en plus de la formation technique standard \u2013 car cette formation profitera \u00e0 la fois \u00e0 l’atelier et au technicien.<\/p>\n

Une meilleure compr\u00e9hension<\/strong><\/h2>\n

\u00ab Le technicien comprendra mieux l’ensemble du processus de r\u00e9ception d’un v\u00e9hicule \u00e0 r\u00e9parer, de diagnostic du probl\u00e8me, de r\u00e9paration et de livraison du v\u00e9hicule \u00e0 un client satisfait dans les d\u00e9lais impartis, a d\u00e9clar\u00e9 M. Johnson, et l’atelier b\u00e9n\u00e9ficiera du retour des clients et de techniciens pleinement engag\u00e9s dans leur activit\u00e9. \u00bb<\/p>\n

Il a ajout\u00e9 que les outils de gestion d’atelier peuvent aider les techniciens \u00e0 \u00ab raconter l’histoire \u00bb de la visite d’un v\u00e9hicule \u00e0 l’atelier, notamment en documentant la r\u00e9paration proprement dite, les mesures prises pour diagnostiquer la cause profonde, le travail effectu\u00e9 et le fait que la r\u00e9paration ait r\u00e9solu ou non le probl\u00e8me du client. Le logiciel aide \u00e9galement les techniciens \u00e0 mesurer avec pr\u00e9cision et \u00e0 am\u00e9liorer leur propre efficacit\u00e9, tout en fournissant \u00e0 l’atelier un historique complet de chaque client et de chaque v\u00e9hicule, ce qui contribue \u00e0 la r\u00e9ussite de l’entreprise.<\/p>\n

Johnson a \u00e9galement encourag\u00e9 les instructeurs \u00e0 \u00ab traiter leurs centres de formation comme un atelier \u00bb, et a illustr\u00e9 chaque \u00e9tape du processus \u00e0 l’aide du logiciel Manager SE de Mitchell 1. Voici quelques suggestions de la pr\u00e9sentation de Johnson :<\/p>\n

    \n
  • Introduisez des modules sur l’\u00e9laboration d’un plan d’affaires dans le programme de formation. Les stagiaires peuvent \u00ab travailler le plan \u00bb dans le cadre du programme d’\u00e9tudes et \u00e9valuer leur r\u00e9ussite \u2013 en effectuant les t\u00e2ches de l’avant-atelier ainsi que le travail technique de l’arri\u00e8re-atelier \u2013 en travaillant chaque t\u00e2che comme le ferait un atelier.<\/li>\n
  • Utilisez le syst\u00e8me de gestion de l’atelier pour mesurer la productivit\u00e9 des stagiaires \u00e0 mesure qu’ils avancent dans chaque \u00e9tape de la r\u00e9paration.<\/li>\n
  • Apprenez aux \u00e9tudiants \u00e0 utiliser des outils de gestion du temps pour mesurer leur productivit\u00e9 par rapport \u00e0 ce pour quoi ils sont \u00ab pay\u00e9s \u00bb (taux fixe).<\/li>\n
  • Demandez aux stagiaires de concevoir et de mettre en \u0153uvre une inspection coh\u00e9rente du v\u00e9hicule, afin d’identifier et de documenter l’\u00e9tat de sant\u00e9 g\u00e9n\u00e9ral du v\u00e9hicule.<\/li>\n<\/ul>\n

    Mitchell 1’s Manager SE Truck Edition fournit des outils complets de gestion d’atelier pour les camions de classe 4-7 afin d’aider les entreprises \u00e0 rationaliser les processus de r\u00e9paration, \u00e0 am\u00e9liorer la communication dans l’atelier, \u00e0 s’engager aupr\u00e8s des clients, \u00e0 suivre les performances, et plus encore, avec une vue compl\u00e8te de chaque phase de l’op\u00e9ration.<\/p>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Lors d’une r\u00e9cente pr\u00e9sentation \u00e0 la 2022 ASE Instructor Training Conference \u00e0 Frisco, Texas, Ben Johnson, directeur de la gestion des produits pour Mitchell 1, a partag\u00e9 les avantages d’enseigner les syst\u00e8mes de gestion d’atelier \u00e0 la prochaine g\u00e9n\u00e9ration de techniciens de camions commerciaux. Il a d\u00e9montr\u00e9 comment les syst\u00e8mes de gestion d’atelier standard de…<\/p>\n","protected":false},"author":18,"featured_media":371789,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[825,632,5124],"tags":[2728,2570,841],"class_list":["post-371807","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mecanique-communique","category-mecanique","category-technologie-mecanique","tag-formation","tag-mitchell","tag-technologie-fr"],"acf":[],"yoast_head":"\nBen Johnson de Mitchell 1 illustre les avantages des syst\u00e8mes de gestion d'atelier - Autosphere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autosphere.ca\/fr\/mecanique\/2022\/10\/12\/ben-johnson-de-mitchell-1-illustre-les-avantages-des-systemes-de-gestion-datelier\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ben Johnson de Mitchell 1 illustre les avantages des syst\u00e8mes de gestion d'atelier\" \/>\n<meta property=\"og:description\" content=\"Lors d’une r\u00e9cente pr\u00e9sentation \u00e0 la 2022 ASE Instructor Training Conference \u00e0 Frisco, Texas, Ben Johnson, directeur de la gestion des produits pour Mitchell 1, a partag\u00e9 les avantages d’enseigner les syst\u00e8mes de gestion d’atelier \u00e0 la prochaine g\u00e9n\u00e9ration de techniciens de camions commerciaux. 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