{"id":346004,"date":"2021-09-09T14:53:14","date_gmt":"2021-09-09T18:53:14","guid":{"rendered":"https:\/\/autosphere.ca\/?p=346004"},"modified":"2021-09-09T14:53:14","modified_gmt":"2021-09-09T18:53:14","slug":"lorchestre-symphonique-qui-se-cache-sous-lauto","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/","title":{"rendered":"L\u2019orchestre symphonique qui se cache sous l\u2019auto"},"content":{"rendered":"

Peu importe o\u00f9 vous vous trouvez au Qu\u00e9bec, comprenez bien que nos ateliers sont, en partie, occup\u00e9s gr\u00e2ce \u00e0 l\u2019\u00e9tat d\u00e9plorable de nos routes.<\/strong><\/p>\n

Bien entendu, nous n’avons pas \u00e0 nous plaindre de notre c\u00f4t\u00e9. Cependant, il est tr\u00e8s important, voire m\u00eame obligatoire, que votre client ait une voiture s\u00e9curitaire que ce soit pour les occupants ou les autres utilisateurs de la route.<\/p>\n

Accorder toute notre concentration et tout notre talent au bon fonctionnement du v\u00e9hicule de notre client, va non seulement nous donner du travail, mais aussi lui faire sauver de l’argent.<\/p>\n

Pourquoi voudrions-nous faire sauver de l’argent \u00e0 nos clients tout en effectuant les bons entretiens\u00a0?<\/p>\n

Investir pour sauver de l\u2019argent<\/strong><\/h2>\n

En fait, la satisfaction de la client\u00e8le et la confiance qui vous est donn\u00e9e sont payantes.<\/p>\n

En ce qui concerne les travaux \u00e0 effectuer, j’ai toujours dit qu’un client oublie plus vite une grosse facture qu’un travail mal fait.<\/p>\n

\"\"
Un pneu peut rapidement se d\u00e9grader si les probl\u00e8mes d\u2019alignement, de suspension ou de direction ne sont pas corrig\u00e9s sur le v\u00e9hicule. PHOTO Mark Potvin<\/figcaption><\/figure>\n

Par exemple\u00a0: vous installez quatre pneus d’hiver neufs sur la voiture d’un client, apr\u00e8s avoir fait une inspection compl\u00e8te et pr\u00e9sent\u00e9 la liste des entretiens \u00e0 faire sur le v\u00e9hicule.<\/p>\n

La liste indique que les freins sont encore bons \u00e0 50\u00a0%, qu\u2019il faudrait remplacer les filtres de l\u2019habitacle et celui du moteur, mais surtout que la suspension arri\u00e8re est en fin de vie.<\/p>\n

Ne dites pas \u00e0 votre client d’attendre au printemps avant de changer la suspension, vous savez que les pneus peuvent \u00eatre endommag\u00e9s seulement apr\u00e8s quelque mois d’utilisation sur une voiture mal ajust\u00e9e.<\/p>\n

J’ai eu plusieurs clients qui m\u2019ont pr\u00e9sent\u00e9 des voitures pour un bruit de roulement qui \u00e9tait en fait le r\u00e9sultat de pneus in\u00e9galement us\u00e9s. Le travail d\u2019inspection et d\u2019entretien pr\u00e9ventif n\u2019avait pas \u00e9t\u00e9 fait sous la voiture.<\/p>\n

Inspecter l\u2019ensemble<\/strong><\/h2>\n

Je parle ici de faire le tour des composantes de la direction et de la suspension, aussi importantes les unes que les autres, incluant les joints \u00e0 rotule, la table de suspension, les biellettes de direction ou encore les amortisseurs et jambes de force.<\/p>\n

Suivez attentivement les descriptifs de chaque constructeur pour vous assurer de ne pas manquer une pi\u00e8ce ou un assemblage particulier \u00e0 un mod\u00e8le. Aucune pi\u00e8ce n\u2019est \u00e0 n\u00e9gliger, car elles travaillent toutes ensemble comme un orchestre symphonique.<\/p>\n

N’oubliez pas de mentionner \u00e0 votre client l’ensemble des r\u00e9parations recommand\u00e9es, en ordre de priorit\u00e9.<\/p>\n

Ne faites pas de choix pour lui au sujet de ce qu\u2019il veut faire et de la qualit\u00e9 des pi\u00e8ces. Donnez l’heure juste sur les cons\u00e9quences possibles, comme avec notre exemple pour les pneus.<\/p>\n

Cela pourrait en effet lui sauver de l\u2019argent en r\u00e9duisant les dommages plus importants ou une panne sur la route. Et prot\u00e9gez-vous en indiquant les refus du client.<\/p>\n

Sur ce, bonne saison et bon diagnostic \u00e0 tous\u00a0!<\/p>\n","protected":false},"excerpt":{"rendered":"

Peu importe o\u00f9 vous vous trouvez au Qu\u00e9bec, comprenez bien que nos ateliers sont, en partie, occup\u00e9s gr\u00e2ce \u00e0 l\u2019\u00e9tat d\u00e9plorable de nos routes. Bien entendu, nous n’avons pas \u00e0 nous plaindre de notre c\u00f4t\u00e9. Cependant, il est tr\u00e8s important, voire m\u00eame obligatoire, que votre client ait une voiture s\u00e9curitaire que ce soit pour les…<\/p>\n","protected":false},"author":47,"featured_media":346009,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[810,632],"tags":[837],"class_list":["post-346004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chroniques-actualite-mecanique","category-mecanique","tag-entretien-et-reparation-fr"],"acf":[],"yoast_head":"\nL\u2019orchestre symphonique qui se cache sous l\u2019auto - Autosphere<\/title>\n<meta name=\"description\" content=\"Pourquoi voudrions-nous faire sauver de l'argent \u00e0 nos clients tout en effectuant les bons entretiens\u00a0?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u2019orchestre symphonique qui se cache sous l\u2019auto\" \/>\n<meta property=\"og:description\" content=\"Pourquoi voudrions-nous faire sauver de l'argent \u00e0 nos clients tout en effectuant les bons entretiens\u00a0?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/\" \/>\n<meta property=\"og:site_name\" content=\"Autosphere\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/autosphere.ca\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-09T18:53:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/autosphere.ca\/wp-content\/uploads\/2021\/09\/Suspension-piecedirection-WP.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"758\" \/>\n\t<meta property=\"og:image:height\" content=\"585\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Potvin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@autosphere_ca\" \/>\n<meta name=\"twitter:site\" content=\"@autosphere_ca\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Potvin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/\"},\"author\":{\"name\":\"Mark Potvin\",\"@id\":\"https:\/\/autosphere.ca\/fr\/#\/schema\/person\/df5278dcdcaded19f4cbc8c2528ce5fd\"},\"headline\":\"L\u2019orchestre symphonique qui se cache sous l\u2019auto\",\"datePublished\":\"2021-09-09T18:53:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/\"},\"wordCount\":546,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/autosphere.ca\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/autosphere.ca\/wp-content\/uploads\/2021\/09\/Suspension-piecedirection-WP.jpg\",\"keywords\":[\"Entretien et r\u00e9paration\"],\"articleSection\":[\"Actualit\u00e9s m\u00e9caniques\",\"M\u00e9canique\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/#respond\"]}],\"copyrightYear\":\"2021\",\"copyrightHolder\":{\"@id\":\"https:\/\/autosphere.ca\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/\",\"url\":\"https:\/\/autosphere.ca\/fr\/mecanique\/2021\/09\/09\/lorchestre-symphonique-qui-se-cache-sous-lauto\/\",\"name\":\"L\u2019orchestre symphonique qui se cache sous l\u2019auto - 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