{"id":344042,"date":"2021-08-12T11:49:34","date_gmt":"2021-08-12T15:49:34","guid":{"rendered":"https:\/\/autosphere.ca\/?p=344042"},"modified":"2021-08-12T11:51:43","modified_gmt":"2021-08-12T15:51:43","slug":"toyota-lance-un-service-mobile-dassistance-en-cas-de-collision","status":"publish","type":"post","link":"https:\/\/autosphere.ca\/fr\/carrosserie\/2021\/08\/12\/toyota-lance-un-service-mobile-dassistance-en-cas-de-collision\/","title":{"rendered":"Toyota lance un service mobile d’assistance en cas de collision"},"content":{"rendered":"

Les conducteurs de Toyota et Lexus disposent d\u00e9sormais d’un nouveau service d’assistance dans les moments qui suivent une collision.<\/strong><\/p>\n

L’assistance collision, un service d’assistance juste \u00e0 temps, est maintenant disponible pour les conducteurs dans l’application mobile Toyota et Lexus.<\/p>\n

La fonction des applications pour propri\u00e9taires Toyota et Lexus offre des instructions guid\u00e9es pour aider les conducteurs \u00e0 s’orienter dans le processus de r\u00e9paration apr\u00e8s une collision.<\/p>\n

Toyota a travaill\u00e9 avec CCC Intelligent Solutions (CCC), une plateforme SaaS (logiciel en tant que service) de premier plan pour l’\u00e9conomie de l’assurance multi-milliard de dollars, pour d\u00e9velopper l’assistance en cas de collision.<\/p>\n

La technologie mobile CCC combine la documentation guid\u00e9e de l’accident et l’acc\u00e8s aux services d’indemnisation et de gestion pour aider les conducteurs apr\u00e8s une collision.<\/p>\n

Toyota transmet les donn\u00e9es t\u00e9l\u00e9matiques des accidents et des v\u00e9hicules \u00e0 la CCC pour lancer le programme.<\/p>\n

L’assistance collision est con\u00e7ue pour permettre au client de choisir comment il souhaite g\u00e9rer les processus de r\u00e9clamation et de r\u00e9paration.<\/p>\n

Tout en assurant la commodit\u00e9 et la s\u00e9curit\u00e9 et en veillant \u00e0 ce que les propri\u00e9taires soient inform\u00e9s du processus jusqu’\u00e0 son terme.<\/p>\n

Une extension<\/strong><\/h2>\n

\u00ab La s\u00e9curit\u00e9 de nos clients est primordiale. Les minutes qui suivent un accident peuvent \u00eatre critiques – les conducteurs sont souvent confus et incertains de ce qu’ils doivent faire. En int\u00e9grant l’assistance collision \u00e0 notre application propri\u00e9taire, nous pouvons offrir de l’aide au moment o\u00f9 elle est n\u00e9cessaire, \u00bb a d\u00e9clar\u00e9 Steve Basra, vice-pr\u00e9sident du groupe Technologies connect\u00e9es de Toyota Motor North America.<\/p>\n

\u00ab Notre objectif est de proposer des fonctionnalit\u00e9s innovantes \u00e0 nos conducteurs. Avec l’assistance en cas de collision, nous offrons une s\u00e9curit\u00e9 et une tranquillit\u00e9 d’esprit suppl\u00e9mentaires. \u00bb<\/p>\n

L’assistance en cas de collision est une extension de la suite de fonctionnalit\u00e9s Safety Connect<\/a> disponible pour les propri\u00e9taires de Toyota et Lexus qui ont un abonnement actif ou qui sont dans la p\u00e9riode d’essai de certains v\u00e9hicules Toyota et Lexus de l’ann\u00e9e mod\u00e8le 2018 ou plus r\u00e9cents.<\/p>\n

Une fois que le conducteur a confirm\u00e9 qu’il est en s\u00e9curit\u00e9 et qu’il n’a pas \u00e9t\u00e9 bless\u00e9, l’application d’assistance en cas de collision peut \u00eatre utilis\u00e9e pour guider les conducteurs dans la collecte des documents importants relatifs \u00e0 l’accident.<\/p>\n

Il les met en relation avec un r\u00e9seau d’assureurs automobiles pour la soumission facultative des demandes d’indemnisation et leur offre des capacit\u00e9s de recherche pour les aider \u00e0 localiser un centre de r\u00e9paration des collisions.<\/p>\n

Cette fonction guidera les conducteurs tout au long du processus.<\/p>\n

Allant de la collecte des donn\u00e9es et la gestion des r\u00e9clamations d’assurance jusqu’\u00e0 la r\u00e9paration des collisions.<\/p>\n

\u00ab Toyota adopte une approche globale de la gestion post-collision, et nous sommes fiers de soutenir sa mission visant \u00e0 offrir aux conducteurs des exp\u00e9riences de s\u00e9curit\u00e9 de classe mondiale, \u00bb a d\u00e9clar\u00e9 Andreas Hecht, vice-pr\u00e9sident principal du groupe des services OEM de la CCC.<\/p>\n

\u00ab En utilisant la technologie de la CCC pour \u00e9tablir une connexion personnelle, en temps quasi r\u00e9el, avec les conducteurs, les constructeurs automobiles peuvent avoir un impact positif sur l’exp\u00e9rience post-collision, souvent stressante. \u00bb<\/p>\n

La fonction d’assistance en cas de collision est mise \u00e0 la disposition des propri\u00e9taires de Toyota et Lexus par l’interm\u00e9diaire de l’application Owners App.<\/p>\n

Les t\u00e9l\u00e9chargements de Toyota et Lexus Owners App sont disponibles pour les smartphones iPhone ou Android.<\/p>\n","protected":false},"excerpt":{"rendered":"

Les conducteurs de Toyota et Lexus disposent d\u00e9sormais d’un nouveau service d’assistance dans les moments qui suivent une collision. L’assistance collision, un service d’assistance juste \u00e0 temps, est maintenant disponible pour les conducteurs dans l’application mobile Toyota et Lexus. La fonction des applications pour propri\u00e9taires Toyota et Lexus offre des instructions guid\u00e9es pour aider les…<\/p>\n","protected":false},"author":5,"featured_media":344034,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[610,822],"tags":[1007,841,2439],"class_list":["post-344042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-carrosserie","category-carrosserie-communique","tag-lexus-fr","tag-technologie-fr","tag-toyota"],"acf":[],"yoast_head":"\nToyota lance un service mobile d'assistance en cas de collision - Autosphere<\/title>\n<meta name=\"description\" content=\"Les conducteurs de Toyota et Lexus disposent d\u00e9sormais d'un nouveau service d'assistance dans les moments qui suivent une collision.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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