{"version":"1.0","provider_name":"Autosphere","provider_url":"https:\/\/autosphere.ca\/fr\/","title":"Exp\u00e9rience client & communication","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"5TfwhimaXa\"><a href=\"https:\/\/autosphere.ca\/fr\/mecanique\/2022\/12\/20\/experience-client-communication\/\">Exp\u00e9rience client &#038; communication<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/autosphere.ca\/fr\/mecanique\/2022\/12\/20\/experience-client-communication\/embed\/#?secret=5TfwhimaXa\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Exp\u00e9rience client &#038; communication\u00a0\u00bb &#8212; Autosphere\" data-secret=\"5TfwhimaXa\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/autosphere.ca\/wp-content\/uploads\/2022\/03\/Ghislaine-Labelle.jpg","thumbnail_width":758,"thumbnail_height":585,"description":"Dans cette premi\u00e8re chronique d\u2019une s\u00e9rie portant sur l\u2019exp\u00e9rience client, je veux mettre l\u2019accent sur l\u2019importance de notre attitude. Plusieurs comportements doivent \u00eatre consid\u00e9r\u00e9s si vous voulez vraiment offrir \u00e0 votre client une exp\u00e9rience m\u00e9morable. N\u2019oublions pas, ce client, c\u2019est le c\u0153ur de votre entreprise, sans lui, on ferme boutique. Le point de d\u00e9part dans..."}